Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Personal Information
References
Disclaimer
Timeline
Generic
Rosalie Bermundo

Rosalie Bermundo

Certified Licensed In Massage Therapy
Mandaluyong City

Summary

Interested in obtaining a position as a Licensed Massage Therapist where can contribute to maximize my massage skills as well as contribute to a goal-oriented organization.

A Spa Receptionist promoting positive impressions and quality customer service skills. Exhibits good manners, assists clients in treatment rooms and properly addresses scheduling issues. Consistently exceeds business expectations and customer satisfaction.

Overview

15
15
years of professional experience
2
2
Languages

Work History

Receptionist Supervisor

Museo Barbershop
Mandaluyong City
01.2021 - Current
  • Managed scheduling of staff shifts to ensure adequate coverage during peak hours without compromising employee work-life balance.
  • Facilitated seamless communication between management and team members by conducting regular meeting, addressing concerns and providing updates on departments initiatives.
  • Trained new staff on job duties company policies and safety procedures for rapid onboarding.
  • Developed strong relationships with clients, providing exceptional customer service to promote loyalty and repeat business.
  • Completed bi-weekly payroll for 2-3 employees.

Beauty Technician/ Counter in Charge

Nailandia Nail Studio And Spa
Mandaluyong City
05.2020 - 05.2022
  • Efficiently managed administrative tasks such as appointment booking, payment processing, and record maintenance.
  • Mentored new team members on best practices for exceptional counter service, promoting culture of continuous improvement.
  • Delivered outstanding hospitality and excellent customer service to 10 patrons daily

Massage Therapist

Body Tune The Traditional Thai Massage
Mandaluyong City
6 2016 - 10.2020
  • Delivering range of different treatments and therapies to clients.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Generated additional revenue for spa by upselling add-on services like hot stone therapy and body scrubs during appointments.

Facialist / Massage Therapist

Beauty Source Facial Spa & Skin Care Clinic
Mandaluyong City
1 2014 - 2 2016
  • Developed customized facial treatments for individual clients to address specific skin care needs.
  • Conducted thorough skin analysis, identifying potential issues and recommending appropriate interventions.

Massage Therapist

Lush Spa
Mandaluyong City
10.2013 - 11.2013
  • Provided effective massage therapy to clients
  • Maintained cleanliness of therapy rooms and common areas.

Sales Agent

Carissa Homes
Mandaluyong City
03.2012 - 01.2013
  • Developed strong relationships with clients through excellent customer service and regular follow ups.
  • Expanded client base by diligently prospecting new leads and effectively presenting product offerings.

Sales Leader (Unit Manager)

AVON Cosmetics. Inc.
Mandaluyong City
02.2010 - 10.2012
  • Monitor sales record and check due Dates for payment
  • Enhanced product knowledge within sales team through continuous training and workshops
  • Attended monthly sales meetings and quarterly sales trainings

Education

Massage Therapy

Mandaluyong Manpower Development Training Center
Acacia Lane Shaw Blvd., Mandaluyong City

Cake Decoration

Mandaluyong Manpower Development Training Center
Acacia Lane Shaw Blvd., Mandaluyong City

Food Processing

Mandaluyong Manpower Development Training Center
Acacia Lane Shaw Blvd., Mandaluyong City

Bachelor of Science - Computer Science

Jose Rizal University
Shaw Blvd., Mandaluyong City
04.2001 -

Skills

Accomplishments

Leadership

From Beauty Therapist to Receptionist and level up as a Leader Supervisor in Museo Barbershop in Avida Centera in Mandaluyong Branch.

October 2022 - May2024

  • Supervised of 2 Store (Nailandia/Museo)
  • Supervised team of 2-3 staff members

Interests

I am willing to be trained more in nails and eyelash skills and to upgrade my knowledge in a latest techniq skills

Personal Information

  • Date of Birth: 01/27/78
  • Gender: Female
  • Nationality: Filipino
  • Marital Status: Single

References

  • Annie Talamisan, Senior HairStylist, MuseoBarbershop,09297873680
  • Ma. Amor Paloma, Branch Head, BodyTune The Traditional Thai Massage, 09053200469
  • Caroline Dela Cruz, Clinic in Charge, Beauty Source Facial Spa & Skin Care Clinic, 09233288392
  • Noranito Ramirez, MMDC Trainer, Mandaluyong Manpower Dev't. Center, 09202610720
  • Estrella Flores, Avon Manager/Broker, Carissa Homes, 09192974417
  • Mereline Carreon, Executive Unit Manager, AVON Cosmetics, inc., 09193668701

Disclaimer

I hereby certify that the information above is true and correct to the best of my knowledge and belief.

Timeline

Receptionist Supervisor

Museo Barbershop
01.2021 - Current

Beauty Technician/ Counter in Charge

Nailandia Nail Studio And Spa
05.2020 - 05.2022

Massage Therapist

Lush Spa
10.2013 - 11.2013

Sales Agent

Carissa Homes
03.2012 - 01.2013

Sales Leader (Unit Manager)

AVON Cosmetics. Inc.
02.2010 - 10.2012

Bachelor of Science - Computer Science

Jose Rizal University
04.2001 -

Massage Therapy

Mandaluyong Manpower Development Training Center

Cake Decoration

Mandaluyong Manpower Development Training Center

Food Processing

Mandaluyong Manpower Development Training Center

Massage Therapist

Body Tune The Traditional Thai Massage
6 2016 - 10.2020

Facialist / Massage Therapist

Beauty Source Facial Spa & Skin Care Clinic
1 2014 - 2 2016
Rosalie BermundoCertified Licensed In Massage Therapy