I am willing to be trained more in nails and eyelash skills and to upgrade my knowledge in a latest techniq skills
Rosalie Bermundo
Certified Licensed In Massage Therapy
Mandaluyong City
Summary
Interested in obtaining a position as a Licensed Massage Therapist where can contribute to maximize my massage skills as well as contribute to a goal-oriented organization.
A Spa Receptionist promoting positive impressions and quality customer service skills. Exhibits good manners, assists clients in treatment rooms and properly addresses scheduling issues. Consistently exceeds business expectations and customer satisfaction.
Overview
15
15
years of professional experience
2
2
Languages
Work History
Receptionist Supervisor
Museo Barbershop
Mandaluyong City
01.2021 - Current
- Managed scheduling of staff shifts to ensure adequate coverage during peak hours without compromising employee work-life balance.
- Facilitated seamless communication between management and team members by conducting regular meeting, addressing concerns and providing updates on departments initiatives.
- Trained new staff on job duties company policies and safety procedures for rapid onboarding.
- Developed strong relationships with clients, providing exceptional customer service to promote loyalty and repeat business.
- Completed bi-weekly payroll for 2-3 employees.
Beauty Technician/ Counter in Charge
Nailandia Nail Studio And Spa
Mandaluyong City
05.2020 - 05.2022
- Efficiently managed administrative tasks such as appointment booking, payment processing, and record maintenance.
- Mentored new team members on best practices for exceptional counter service, promoting culture of continuous improvement.
- Delivered outstanding hospitality and excellent customer service to 10 patrons daily
Massage Therapist
Body Tune The Traditional Thai Massage
Mandaluyong City
6 2016 - 10.2020
- Delivering range of different treatments and therapies to clients.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Generated additional revenue for spa by upselling add-on services like hot stone therapy and body scrubs during appointments.
Facialist / Massage Therapist
Beauty Source Facial Spa & Skin Care Clinic
Mandaluyong City
1 2014 - 2 2016
- Developed customized facial treatments for individual clients to address specific skin care needs.
- Conducted thorough skin analysis, identifying potential issues and recommending appropriate interventions.
Massage Therapist
Lush Spa
Mandaluyong City
10.2013 - 11.2013
- Provided effective massage therapy to clients
- Maintained cleanliness of therapy rooms and common areas.
Sales Agent
Carissa Homes
Mandaluyong City
03.2012 - 01.2013
- Developed strong relationships with clients through excellent customer service and regular follow ups.
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
Sales Leader (Unit Manager)
AVON Cosmetics. Inc.
Mandaluyong City
02.2010 - 10.2012
- Monitor sales record and check due Dates for payment
- Enhanced product knowledge within sales team through continuous training and workshops
- Attended monthly sales meetings and quarterly sales trainings
Education
Massage Therapy
Mandaluyong Manpower Development Training Center
Acacia Lane Shaw Blvd., Mandaluyong CityCake Decoration
Mandaluyong Manpower Development Training Center
Acacia Lane Shaw Blvd., Mandaluyong CityFood Processing
Mandaluyong Manpower Development Training Center
Acacia Lane Shaw Blvd., Mandaluyong CityBachelor of Science - Computer Science
Jose Rizal University
Shaw Blvd., Mandaluyong City 04.2001 -
Skills
Accomplishments
Leadership
From Beauty Therapist to Receptionist and level up as a Leader Supervisor in Museo Barbershop in Avida Centera in Mandaluyong Branch.
October 2022 - May2024
- Supervised of 2 Store (Nailandia/Museo)
- Supervised team of 2-3 staff members
Interests
Personal Information
- Date of Birth: 01/27/78
- Gender: Female
- Nationality: Filipino
- Marital Status: Single
References
- Annie Talamisan, Senior HairStylist, MuseoBarbershop,09297873680
- Ma. Amor Paloma, Branch Head, BodyTune The Traditional Thai Massage, 09053200469
- Caroline Dela Cruz, Clinic in Charge, Beauty Source Facial Spa & Skin Care Clinic, 09233288392
- Noranito Ramirez, MMDC Trainer, Mandaluyong Manpower Dev't. Center, 09202610720
- Estrella Flores, Avon Manager/Broker, Carissa Homes, 09192974417
- Mereline Carreon, Executive Unit Manager, AVON Cosmetics, inc., 09193668701
Disclaimer
I hereby certify that the information above is true and correct to the best of my knowledge and belief.
Timeline
Receptionist Supervisor
Museo Barbershop
01.2021 - Current
Beauty Technician/ Counter in Charge
Nailandia Nail Studio And Spa
05.2020 - 05.2022
Massage Therapist
Lush Spa
10.2013 - 11.2013
Sales Agent
Carissa Homes
03.2012 - 01.2013
Sales Leader (Unit Manager)
AVON Cosmetics. Inc.
02.2010 - 10.2012
Bachelor of Science - Computer Science
Jose Rizal University
04.2001 -
Massage Therapy
Mandaluyong Manpower Development Training Center
Cake Decoration
Mandaluyong Manpower Development Training Center
Food Processing
Mandaluyong Manpower Development Training Center
Massage Therapist
Body Tune The Traditional Thai Massage
6 2016 - 10.2020
Facialist / Massage Therapist
Beauty Source Facial Spa & Skin Care Clinic
1 2014 - 2 2016
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