Hi, I’m
Ronna De Guzman
Manufacturing Production Supervisor
Cavite City
Summary
Driven by a results-focused approach, I enhanced productivity and quality at Analog Devices, leveraging skills in Continuous Improvement and Training and Mentoring. My experience spans from Manufacturing Production Supervisor to Quality Assurance Inspector, significantly reducing defect rates and boosting team performance through effective leadership and process optimization. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level any position. Ready to help team achieve company goals.
Overview
25
years of professional experience
Work History
Analog Devices
Manufacturing Production Supervisor
10.2022 - 05.2024
Job overview
- Resolved issues quickly to maintain productivity goals.
- Ensured product quality by closely monitoring production processes, conducting regular inspections, and addressing any issues promptly.
- Coordinated with quality control teams to implement corrective actions in response to internal audits or customer complaints, ensuring continuous improvement of products and processes.
- Enhanced team performance by providing regular coaching, feedback, and training to employees on best practices in manufacturing operations.
- Boosted employee morale by fostering a positive work environment, recognizing exceptional performance, and addressing concerns in a timely manner.
- Evaluated team member performance regularly to identify and resolve productivity concerns.
- Participated in strategic planning sessions with senior management to identify growth opportunities and align production capabilities with company objectives.
- Collaborated with cross-functional teams such as engineering, quality assurance, and logistics to troubleshoot problems and implement effective solutions for process improvements.
Analog Devices
Quality Assurance Inspector
11.2000 - 10.2022
Job overview
- Ensured compliance with industry standards by meticulously reviewing product specifications and requirements.
- Played an instrumental role in achieving ISO certifications through diligent adherence to established protocols.
- Maintained accurate records of inspection findings, facilitating data-driven decision-making for process improvements.
- Reduced defect rates by implementing effective inspection processes and recommending corrective actions.
- Analyzed statistical data to identify trends in product quality, enabling proactive intervention where necessary.
- Participated in internal audits to verify adherence to established quality management systems and identify opportunities for enhancement.
Globe Telecom Under Expercs Int'l Agency
Customer Service Representative
05.1999 - 02.2000
Job overview
- Handled customer inquiries and suggestions courteously and professionally.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Education
Lyceum of The Philippines UniversityIntramuros, Metro Manila, Philippines
Bachelor of Science from Hotel And Restaurant Management
04.2001
Skills
5S methodology
Standard Operating Procedures
Computer-Aided Manufacturing
Manufacturing Processes
Health and safety
Continuous Improvement
Training and mentoring
Process Documentation
Timeline
Manufacturing Production Supervisor
Analog Devices
10.2022 - 05.2024
Lyceum of The Philippines University
Bachelor of Science from Hotel And Restaurant Management
04.2001
Quality Assurance Inspector
Analog Devices
11.2000 - 10.2022
Customer Service Representative
Globe Telecom Under Expercs Int'l Agency
05.1999 - 02.2000