Sports
Ron Jay Galang
Account Analyst III
Mandaluyong City
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
1
1
Certification
1
1
Language
Work History
Account Analyst
PLDT- Philippines Long Distance Telephone Inc.
Makati City
10.2015 - Current
- Analyzed, researched and resolved payment claims within required timeframes.
- Adhered to department processes, procedures and goal expectations for case investigations.
- Facilitated and implemented settlement agreements by proposing resolutions and supporting effective decision-making for involved parties.
- Identified issues, analyzed information and provided solutions to problems.
- Resolved problems, improved operations and provided exceptional service.
Education
Bachelor Science - Business Administration And Management
Adamson University
Manila City 06.2007 - 10.2013
Skills
Analytical reasoning
Critical Thinking
Data Entry
Decision-Making
MS Office
Teamwork and Collaboration
Certification
First Aid Training
Interests
Timeline
First Aid Training
04-2022
Account Analyst
PLDT- Philippines Long Distance Telephone Inc.
10.2015 - Current
Bachelor Science - Business Administration And Management
Adamson University
06.2007 - 10.2013