Ron Jacob Francisco

Provides customer support for Disney+ subscribers by assisting with account setup, billing concerns, subscription management, content inquiries, and basic technical troubleshooting to ensure a smooth and enjoyable streaming experience.

Reviews and moderates user-generated content while training AI systems to accurately identify and classify specific images in accordance with platform guidelines, community standards, and safety policies.

Provides customer service support for healthcare and sales accounts by assisting customers with inquiries, account management, product or service information, billing concerns, and issue resolution while ensuring compliance, accuracy, and customer satisfaction.

Provides real-time chat support for a telecommunications company by assisting customers with account inquiries, service issues, plan details, and basic technical troubleshooting while delivering efficient and customer-focused solutions.

Provides over-the-phone healthcare support as a Call Center Pharmacy Helpdesk Representative by assisting patients and providers with prescription inquiries, medication coverage, prior authorizations, and pharmacy-related concerns while ensuring accuracy, confidentiality, and compliance with healthcare regulations.

Provides over-the-phone healthcare support as a Call Center Pharmacy Helpdesk Representative by assisting patients and providers with prescription inquiries, medication coverage, prior authorizations, and pharmacy-related concerns while ensuring accuracy, confidentiality, and compliance with healthcare regulations.

• Optimized internal communication channels by leveraging technology and other tools to streamline information sharing among team members.
• Enhanced office efficiency by streamlining processes and implementing new organizational systems.

Assists customers as a Sales Utility Clerk for school supplies at SM by maintaining product displays, handling sales transactions, replenishing stocks, and providing friendly and efficient customer service.

Provides fast and friendly service as a Service Crew member at a burger stand by taking orders, preparing food, handling cash or card transactions, maintaining cleanliness, and ensuring a positive customer experience.

Performs all-around service as a versatile team member at McDonald’s by handling cashier duties, assisting in food preparation and cooking, maintaining cleanliness as a busboy, and ensuring efficient operations while delivering excellent customer service.