Ronimar Deocadiz
Sales Development Representative
Cebu City
Summary
Results-driven professional with experience in customer engagement, lead generation, and sales support. I specialize in turning conversations into opportunities and opportunities into results. Known for being reliable, coachable, and consistent with targets, I bring strong communication skills, attention to detail, and a work ethic that supports both team goals and company growth.
Overview
1
1
Language
10
10
years of professional experience
Work History
Lead Generation Specialist / Appointment Setter
SVC (Select VoiceCom)
05.2021 - 07.2026
- Home Improvement Services(Roof,Window,HVAC,Gutters,Solar and Siding projects)
- Cold Calling
- Warm Calling
- Proactive Prospecting
- Initial Qualification
- Data Collection
- Inbound and Outbound Calls
- Pitching Value and Calendar Management
- Confirmation & Reminders
- CRM tracking
- MCH account(during pandemic), contacting Schools to perform a survey about COVID Rules and Regulations inside the schools.
- Outbound Calling
- Script Adherence
- Data Entry
- Quota Management
- Rejection Handling
- Active Listening
- Quality Compliance
Technical Support Representative
Concentrix CVG Inc.
03.2019 - 07.2020
- Troubleshooting & Diagnostics
- Issue Resolution
- Customer Service & Soft Skills
- Sales & Upgrades
- Documentation & Scheduling
Merchandiser
ACS Manufacturing Corporation
04.2016 - 07.2016
- Inventory & Stock Replenishment
- Merchandising & Displays
- Customer Assistance
- Quality & Damage Control
- Inventory Auditing
Education
High school diploma - undefined
Eastern Visayas State University
Tacloban City, Leyte11.2014
Skills
Data entry and analysis
Problem-solving
Sales expertise
Technical support
Customer service and support
Communication skills
Google Workspace proficiency
Active listening
Timeline
Lead Generation Specialist / Appointment Setter
SVC (Select VoiceCom)
05.2021 - 07.2026
Technical Support Representative
Concentrix CVG Inc.
03.2019 - 07.2020
Merchandiser
ACS Manufacturing Corporation
04.2016 - 07.2016
High school diploma - undefined
Eastern Visayas State University