RONILYN CERBITO
ASST HR SUPERVISOR
Lipa City, Province Of Batangas
Summary
Dynamic HR professional with extensive experience at GRAND UNION SUPERMARKET INC., excelling in employee onboarding and recruitment management. Proven track record in enhancing workplace relationships and maintaining accurate HR databases. Skilled in payroll management and data recording, ensuring compliance and efficiency in HR processes.
Known for strong collaboration skills and adaptability in dynamic work environments.
Overview
14
14
years of professional experience
Work History
HR Assistant
GRAND UNION SUPERMARKET INC.
10.2022 - Current
- Assisted in managing employee records and maintaining HR databases to ensure accurate and up-to-date information.
- Facilitated new hire orientation sessions, providing essential information on company policies and procedures to enhance employee onboarding experience.
- Responded to employee inquiries regarding benefits, payroll, and company policies, ensuring timely and accurate information dissemination.
- Assisted in the preparation of HR documents such as offer letters, employment contracts, and performance evaluations to support staff management processes.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Created and completed personnel action forms for hires, terminations, title changes and terminations.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Filed paperwork, sorted, and maintained office organization.
Customer Service Supervisor
GRAND UNION SUPERMARKET INC.
04.2020 - 09.2022
- Supervised daily operations of customer service team, ensuring adherence to company policies and service standards.
- Resolved escalated customer complaints by employing conflict resolution techniques, maintaining a focus on customer retention and satisfaction.
- Coordinated schedules for customer service representatives, optimizing coverage during peak hours to meet demand effectively.
- Conducted regular team meetings to discuss challenges, share best practices, and foster a collaborative work environment.
- Maintained up-to-date knowledge of product offerings and services to provide accurate information and support to both staff and customers.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Developed and maintained strong relationships with customers to maintain loyalty and satisfaction.
SELLING AREA SUPERVISOR
GRAND UNION SUPERMARKET INC.
01.2020 - 03.2021
- Supervised warehouse operations by managing employees during shifts.
- Supervised shipping and receiving, distribution and workplace safety.
- Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
- Conducted regular inventory audits to identify discrepancies in stock counts while implementing corrective measures as needed.
- Supervised daily warehouse operations, ensuring timely and accurate order fulfillment while maintaining compliance with safety regulations.
- Updated pricing and signage to complete product display.
Accounting Clerk
GRAND UNION SUPERMARKET INC
02.2018 - 12.2019
- Assisted in developing new strategies for improved financial reporting based on audit findings and recommendations.
- Conducted thorough audits of sales transactions to ensure accuracy and compliance with company policies, identifying discrepancies and implementing corrective measures.
- Improved accuracy of financial reports with diligent data entry and verification tasks.
- Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
Purchasing Clerk
GRAND UNION SUPERMARKET INC.
03.2011 - 01.2018
- Coordinated with various departments to assess purchasing needs and develop procurement strategies that align with operational goals.
- Maintained accurate records of purchase orders and supplier communications to ensure compliance with company policies and regulatory standards.
- Resolved discrepancies in invoices by collaborating with suppliers and internal teams to ensure timely payments and maintain strong vendor relationships.
- Tracked delivery status of outstanding purchase orders, providing updates to relevant departments as needed.
- Ensured accuracy of purchase orders, minimizing errors and delays in deliveries.
- Managed large product inventories and placed orders when product levels were running low.
Education
Bachelor of Science - Economics Marketing Major
CAPIZ STATE UNIVERSITY
BAILAN PONTEVEDRA ,CAPIZ 04.2001 -
Skills
Data recording expertise
Workplace relationship management
Human resources administration
Computer literacy
Multitasking
Time management abilities
Recruitment management
Employee onboarding
Attention to detail
Interpersonal skills
Employee relations
Payroll administration
Timeline
HR Assistant
GRAND UNION SUPERMARKET INC.
10.2022 - Current
Customer Service Supervisor
GRAND UNION SUPERMARKET INC.
04.2020 - 09.2022
SELLING AREA SUPERVISOR
GRAND UNION SUPERMARKET INC.
01.2020 - 03.2021
Accounting Clerk
GRAND UNION SUPERMARKET INC
02.2018 - 12.2019
Purchasing Clerk
GRAND UNION SUPERMARKET INC.
03.2011 - 01.2018
Bachelor of Science - Economics Marketing Major
CAPIZ STATE UNIVERSITY
04.2001 -