RONILO JAVIER JR

- Managed product listings and inventory updates on the eCommerce platform.

- Transcribed handwritten data into digital format using Excel for accurate inventory tracking.

- Categorized large volumes of industrial assets, vehicles, and transport-related items for online auctions.

- Verified and edited product content to ensure clear, accurate, and appealing descriptions.

- Collaborated with internal teams to coordinate lotting and scheduling of sale events.

- Ensured compliance with internal listing standards and updated product details as needed.

- Assisted in tracking and managing auction timelines, including cancellations and rebookings.

- Provided email and chat support for users of Intuit Mint.com, a personal finance management platform.

- Assisted customers with account setup, troubleshooting login issues, and navigating the Mint dashboard.

- Guided users in linking bank accounts, credit cards, and other financial data securely.

- Helped resolve issues related to transaction categorization, syncing errors, and budgeting tools.

- Ensured data privacy and security compliance while handling sensitive financial information.

- Educated users on maximizing Mint features for smarter personal finance management.

- Delivered email and chat support for Pearson Education, assisting students and educators with digital learning platforms.

- Helped users with account creation, login issues, and accessing online course materials.

- Provided guidance on using Pearson’s educational tools, including eTextbooks, assignments, and grade tracking.

- Resolved technical concerns related to platform errors, browser compatibility, and content loading.

- Assisted instructors with course setup, student enrollment, and content management.

- Maintained accurate documentation of customer interactions.

- Communicated professionally and clearly to support learners and educators from diverse backgrounds.

• Completed on-the-job training as a student teacher in a classroom setting, assisting with lesson planning and delivery.
• Facilitated learning activities and supported students in understanding key concepts across various subjects. Created instructional materials and visual aids to enhance classroom engagement.
• Assisted in evaluating student performance through quizzes, assignments, and participation.
• Managed classroom behavior and supported a positive learning environment.
• Coordinated with the supervising teacher to align activities with the curriculum and learning objectives.
• Gained practical experience in time management, communication, and adapting teaching methods to different learning styles.