Retail Agent
Airfreight 2100 Incorporated
03.2022 - 01.2025
- Manage daily operations in store branch from opening to closing.
- Facilitate client package acceptance for both local and international deliveries.
- Enhanced client relationships by resolving concerns with timely follow-up.
- Manage cash for the daily transactions.
- Managed the preparation of Waybills for both air and sea transport.
- Created documentation for packing lists, commercial invoices, and export declarations.
- Check required documents in exporting goods like FDA Cert., MSDS, BFAR Cert., Cert. Authenticity. etc.
- Conducted telephone conversations to drive sales and ensure customer fulfillment.
- Optimized stock levels to prevent shortages and overstock.
