RONIE RODA

We organize team-building and employee engagement initiatives for KFC employees across the Philippines, developing training programs based on feedback from surveys. We market the training materials to ensure the quality and safety of participation and manage the monthly budget allocated. I prepare monthly financial reports for the accounting department and run follow-up programs to ensure that the values and lessons from the 3-day camp are maintained and applied in all stores.

I focus on building talent pipelines for current and future hiring needs, conducting initial screening calls to assess qualifications and interest. I verify basic information like employment history, skills, and availability, and ensure a positive candidate experience throughout the process. I then pass qualified candidates to the right department for further interviews, all while following company policies and legal requirements and maintaining confidentiality.

As an AGM, my responsibilities focused on HR tasks such as recruitment, scheduling, payroll, and

managing 201 files. I provided technical and POS systems training to the team, ensuring proper

onboarding and continuous development. I also maintained compliance with company policies and

regulations, fostering a positive work environment.

I managed food safety standards, daily store sales, stock ordering, and inventory levels. I tracked KPIs

to assess operational efficiency, prepared nightly reports, and communicated with third-party agencies regarding service crew inquiries. I conducted audits to ensure safety and cleanliness while encouraging a culture of creativity and continuous improvement.

My responsibilities include helping reconcile enrollments and billing discrepancies to ensure accurate billing and payment processing. I also ensure that all documentation is organized, complete, and compliant with regulatory standards. Additionally, I provide information and educate members and providers about healthcare plans, benefits, coverage, and services, while assisting in navigating healthcare systems to improve the overall experience and satisfaction. I make sure everything complies with healthcare regulations, privacy laws (like HIPAA), and company policies, and participate in team

meetings, training sessions, and continuous improvement efforts to enhance service quality and

efficiency.