RONIE B. RODA
Scout Tobias, Laging Handa, Quezon City
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
5
5
years of professional experience
Work History
HR-Organizational Development
FOOD GROUP PHILIPPINES
10.2024 - Current
- Facilitate team building and employee engagement for KFC employees across the Philippines
- Develop training modules based on employee needs identified through surveys conducted two months before the program begins
- Market the training materials to ensure high engagement and participation
- Manage monthly budget as a cash custodian, ensuring proper allocation of funds
- Prepare and submit monthly liquidation reports to the accounting department for financial tracking
- Conduct follow-through programs to ensure that store values and lessons learned during the 3-day camp activities are sustained and applied by all stores
- Facilitate the transfer of qualified candidates to the appropriate department for assessment or further interviews
- Ensure compliance with company policies, procedures, and legal requirements throughout the recruitment process
- Maintain confidentiality and handle sensitive information appropriately
HR-Recruitment (Talent Acquisition)
CONCENTRIX PHILIPPINES
05.2024 - 09.2024
- Build talent pipelines for current and future hiring needs
- Conduct initial screening calls to assess candidate qualifications and interest in the position
- Verify basic information such as employment history, skills, and availability
- Document relevant information from screening calls and interviews
- Ensure a positive candidate experience throughout the recruitment process
Medical Virtual Assistant
COMPREHENSIVE A/R SOLUTIONS
01.2024 - 03.2024
- Investigate patient insurance details to ensure accurate billing
- Verify patient eligibility and benefits coverage
- Compile and maintain electronic patient records
- Ensure all documentation is accurate and up to date
- Explain patient financial responsibilities and answer billing inquiries
- Transcribe dictated notes and healthcare provider documentation
- Assist with administrative tasks such as data entry and filing
- Ensure all activities adhere to HIPAA and other relevant standards
- Maintain professionalism and confidentiality in all interactions
Assistant General Manager
KFC (7 JEWELS CORPORATION INC.)
03.2022 - 02.2024
- Assisting in managing the company brand portfolio, including oversight of the products standard, brand name hierarchy, and trademark of finger Linkin' good
- Manage Food Safety Standard, Service Crew Personal Documentation and Store Daily Sales
- Monitor key performance indicators (KPIs) across departments to assess operational efficiency and identify areas for improvement
- Prepare nightly reports for relevant personnel and communicate with third-party agencies regarding service crew inquiries
- Conduct periodic audits and inspections to maintain standards of safety, cleanliness, and operational integrity
- Encourage a culture of innovation and continual improvement across all functions, fostering creativity and proactive problem-solving
Healthcare Specialist
Sutherland Global Philippines Inc
10.2019 - 02.2022
- Assist in reconciling enrollments and billing discrepancies to ensure accurate billing and payment processing
- Ensure all documentation is complete, organized, and compliant with regulatory standards
- Provide information and educate members and providers about healthcare plans, benefits, coverage, and services offered
- Assist in navigating healthcare systems and resources to optimize member/provider experience and satisfaction
- Ensure compliance with healthcare regulations, privacy laws (such as HIPAA), and company policies in all interactions and transactions
- Participate in team meetings, training sessions, and continuous improvement initiatives to enhance service quality and efficiency
Education
Bachelor of Science - Psychology
Cotabato City State Polytechnic College (Cotabato State University)
06-2019
Skills
- Analytical Problem Solving
- Team Leadership
- Service Excellence
- Strategic Marketing Development
- Product Strategy Development
- Office Administration
- Talent Sourcing
- Candidate Screening
- Promote Active Engagement
Timeline
HR-Organizational Development
FOOD GROUP PHILIPPINES
10.2024 - Current
HR-Recruitment (Talent Acquisition)
CONCENTRIX PHILIPPINES
05.2024 - 09.2024
Medical Virtual Assistant
COMPREHENSIVE A/R SOLUTIONS
01.2024 - 03.2024
Assistant General Manager
KFC (7 JEWELS CORPORATION INC.)
03.2022 - 02.2024
Healthcare Specialist
Sutherland Global Philippines Inc
10.2019 - 02.2022
Bachelor of Science - Psychology
Cotabato City State Polytechnic College (Cotabato State University)
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