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Highly experienced IT Support Specialist with a passion for analyzing and resolving IT-related issues, providing excellent customer service, and a proven track record of interacting effectively with clients and colleagues. Proficient in various IT platforms and tools, with expertise in ITSM ticketing systems, cloud platforms, server management, remote monitoring tools, virtualization, backup software, and networking. With an Advanced Diploma in Telecommunications and Network Engineering and certifications in Network+, CompTIA A+, and CCNA, I am seeking new challenges and an environment where I can utilize my skills and expertise to drive organizational growth. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Cable technician for 2years and IT support assistant for over 1year meticulous and detail-oriented on problem solving and expertise in operational and physical security assessments. I am seeking a challenging position where I can leverage my leadership skills and my ability to solve problems creatively and precisely to achieve objectives and complete projects on time.

I am a Senior IT Administrator responsible for maintaining our office network and overseeing all IT-related services within the company. I also provide support to our clients via our service desk on Freshdesk. Our office network is secured by a MikroTik router, and I manage both Windows and Linux servers, which serve as QA environments for our developers. I set up and maintain these servers daily. Our live infrastructure is hosted on AWS, where I have configured and maintain VPC tunnels for secure connectivity. Service monitoring is handled using AWS tools and Icinga on our local Linux server. Additionally, I manage our mail servers, which are hosted on two separate providers: Office 365 and Google Workspace (G Suite). I am bilingual, possess excellent interpersonal skills, and am a fast learner who is always eager to take on new challenges.
Tech-savvy Telecommunication Intern certified in [Area of certification] coupled with in-depth knowledge of computer hardware, software, installation and maintenance. Motivated and energetic individual skillful in troubleshooting local area network and wide area network systems and training users with hardware and software applications and uses. Structured and methodical team player commended for delivering exceptional customer service and IT support in remote and client-facing capacities.

Bachelor of Computers from the University of North Sumatra. Active in on-campus and off-campus organizations. has experience working as IT Support UTBK in 2019. Skilled in Python, PHP, MySql, and Java Script programming languages, operating Microsoft Office, designing digital designs using Adobe Photoshop and Illustrator. likes to work in a team and has good adaptability and communication skills.

Tamiyah Daniel Dedicated at providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support tissues. Innovative, hardworking, highly enthusiastic, and positive individual looking for a position in an establishment that utilizes job training to promote individual opportunity and professional growth.

RONIE A. DOLOR

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IT Support

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Office Clerk

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IT Support

CSA Forecourt Attendant

Office Clerk

CIMS Operator

Merchandiser

Stockman

Merchandiser

Stockman

Production Operator

Primary - undefined

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