Ronelo P. Mellomida

• Handles the overall operation of the Hypermart with over 200+ employees
• Achievement in first year of the company - Able to improved the store from low performing store prior to my arrival. 5 Managers handle the store before me but nobody able to reached what i reach. From tagged as "challenged store" to now a consistent top store, on top on that for the first time last 2024 able to reach the full year target on my 1 year of the company. This January was the top 4 store all branched nationwide. I was promoted from Manager 1 to Manager to and right now as Subject Matter Expert (SME) in just 1 year. Currently my store is trending for Top 2 this February.
• FMCG Department - making sure refilling and displays are full, standard buffering guidelines are being followed, standard displays proper shelf tags are implemented, cleanliness is well maintained in display area, walk-in freezer are following standard guidelines in stacking and buffering, near-ex/ slow moving are properly monitored, freegoods are properly monitored, hitting above bundle rating percentage, making sure all rented merch rack expiration and displays should properly monitored
• General Merchandise Department/ Apps and Furnitures - making sure the department personnels are following the standard buffering guidelines, making sure that all displays have complete visual merchandise (header, talker, wobblers), making sure all slow-moving and non -moving are reported to Area Merchandising Operations Officer, all items return and need for repair return by customer must be properly monitored for satisfaction of after sales rating is also important
• Department Store - making sure all displays are following the standard displays guidelines (displays of tshirts it must be colored, plain, hanger should be in one side, following standard space between displays, utilize the mannequin), making sure all buffers are stacked and properly place following standard buffering guidelines, making sure all promotional displays should have header, talker and wobblers
• Cashiering and Customer Service - making sure to have enough cashiers during lean and peak hours, making sure baggers have complete and enough supplies (twine, cutter, square cartoon board, kraft bag/plastic bag, rag), making sure all baskets and push carts and well maintained, making sure package counter are cleaned and well-maintained, making sure all cashiers and bagger are following standard guidelines in greetings, making sure all compliance and reports in cashiering and customer service are complied, making sure all customers with concerns are attended by customer service rep
• Security Department - making sure all employees are properly frisked going out and in of store, making sure all visitors and commando are with proper documents/letters with signatures prior to entering the store, making sure all new employees are properly orient by Safety and Security Officer, making sure all caught in camera and physical shoplifting are properly handled and reported to proper authority
• Store Inventory Controller - supervising SIC making sure store inventory process are properly done
• Conducting validation on counts and conducting reconciliation and justification if necessary
• HR Generalist - conducting final interviews for new applicants, HR will process but with the final approval and interviews of the SOM, as Operations Manager i will be endorsing internal performers for promotion to HR, making one on one talk to employees regarding performance, yearly compliance of Performance appraisals of employees and submit to Area HR, making sure that company are complying standard practices, due process in terminating and processing of resigned employees
• Increased sales by 20+% with special displays and promotions.
• Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
• Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
• Managed inventory control, cash control, and store opening and closing procedures.
• Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
• Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
• Reconciled daily sales transactions to balance and log day-to-day revenue.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
• Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
• Assisted with hiring, training and mentoring new staff members.
• Managed purchasing, sales, marketing and customer account operations efficiently.
• Implemented business strategies, increasing revenue, and effectively targeting new markets.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
• Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
• Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
• Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
• Trained and guided team members to maintain high productivity and performance metrics.
• Reported issues to higher management with great detail.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Interacted well with customers to build connections and nurture relationships.
• Supervised creation of exciting merchandise displays to catch attention of store customers.
• Raised property accuracy and accountability by creating new automated tracking method.
• Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
• Negotiated price and service with customers and vendors to decrease expenses and increase profit.
• Reduced operational risks while organizing data to forecast performance trends.
• Monitored daily cash discrepancies, inventory shrinkage and drive-off.

• Check the requirements of businesses who applies for Business Permits
• Check the validity and conduct interview
• Conduct seminars symposiums
• Approved Business Permits
• Manage the whole Public Market
• Check if all tenants complied with the LGU requirements and follow the Public Market Policy
• Check applicants to lease in available space
• Conduct inspections on the public market

Company Overview: This is a casual dining restaurant
As Restaurant supervisor my main job is the overall operation of the restaurant to run smoothly
Assist and give excellent customers service and increase sales and achieve sales target and sales profit
To do that to increase revenue, we must plan marketing initiatives to increase foot traffic by creating initiatives to entice customers
Once they visit the store, it is now the time to give excellent customer service
As restaurant supervisor my job is not limited to managerial responsibilities
During peak time if guests are too many to handle by my waiters I also take orders, bus table, delivering orders in a tray, refilling drinking water to guests glass
Conducting daily and monthly stocks inventory
Financial management
Equipment maintenance
Customer Service
Manpower scheduling
Product quality checking
Sales report to superiors
Stocks ordering
Handling and solving customer complaints
Training and hiring new staff
Significant impact that I made on this job is I able to consistently hit sales target during my tenure
This is a casual dining restaurant

• Complied with established internal controls and policies.
• Established internal audit procedures to validate and improve accuracy of financial reporting.
• Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities.

• Company Overview: This is a casual dining restaurant
• As Restaurant supervisor my main job is the overall operation of the restaurant to run smoothly
• Assist and give excellent customers service and increase sales and achieve sales target and sales profit
• To do that to increase revenue, we must plan marketing initiatives to increase foot traffic by creating initiatives to entice customers
• Once they visit the store, it is now the time to give excellent customer service
• As restaurant supervisor my job is not limited to managerial responsibilities
• During peak time if guests are too many to handle by my waiters I also take orders, bus table, delivering orders in a tray, refilling drinking water to guests glass
• Conducting daily and monthly stocks inventory
• Financial management
• Equipment maintenance
• Customer Service
• Manpower scheduling
• Product quality checking
• Sales report to superiors
• Stocks ordering
• Handling and solving customer complaints
• Training and hiring new staff
• Significant impact that I made on this job is I able to consistently hit sales target during my tenure
• This is a casual dining restaurant

• Overseeing branch daily operation
• Daily routine as Restaurant Manager starting from the lower level Manager experiences until promoted
• Opening the branch
• Making rounds and conduct product quality, conducting daily inventory and expiration checking
• Checking first on fast moving and perishable items such as chilled, frozen, marinated, and ready to eat products then dry items and packaging
• Open the email checking for updates from head office or from other stores
• Received deliveries MWF for chicken, frozen and chilled and TTH for Supplies and other dry items
• Conduct Product quality checking on the first batches of cooked products
• From the daily inventory checklist, order items that are below maintaining stocks
• After admin works proceed to dining area in preparation of peak hours
• Monitoring the store readiness prior to first peak hours which is lunch time
• Making sure everything are in place from Kitchen, Pantry and ordertakers cashiers
• Stayed on cashiers' area monitoring cashiers during peak hours
• Conduct cash counts on cash drawers, pull out the money except the revolving fund and keepsafe the money on the cash vault
• Conduct rounds again checking the cleanliness
• Making weekly manpower schedule
• Profit and Loss statement analysis
• Cost analysis
• Handling customers complaints
• Daily PEP talk to subordinates prior to opening and after closing procedure
• Before opening the purpose of PEP talk is to energize the team, set goals for the day, update the team on concerns regarding each responsibilities
• After closing, congratulate the team for the job well done, good things, small achievements for the day and reminding of the daily task