Ronel Botalon
Tabaco, Province Of Albay
Summary
Dynamic and customer-focused professional with experience at Faab Coffee Shop, adept in time management and food safety. Excelled in creating welcoming environments and fostering strong customer relationships. Demonstrated punctuality and a commitment to regulatory compliance, contributing to positive team dynamics and efficient service delivery.
Professional, skilled in crafting high-quality beverages and providing exceptional customer service. Strong focus on teamwork, ensuring smooth operations and meeting customer needs efficiently. Adaptable and reliable, ready to excel in fast-paced environments. Expertise in coffee preparation, machine maintenance, and inventory management, with friendly and approachable demeanor.
Overview
2
2
years of professional experience
Work History
Barista
Faab Coffee Shop
03.2024 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Delivery Courier
J&t Express
05.2023 - 02.2024
- Followed company policies and procedures during shift.
- Developed strong relationships with customers through courteous service and proactive problem-solving abilities.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Drove safely at all times to avoid accidents and harm.
Waiter's Assistant
Annalee Visaya
10.2022 - 03.2023
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Education
NC II - Electrical And Installations Maintenance
San Francisco Institute of Science And Technology
Malilipot, Province Of Albay, Philippines08-2020
Bachelor of Science - BSBA Major in Marketing Management
San Jose Community College
Malilipot, Province Of Albay, Philippines06-2020
Skills
- Time management
- Punctuality
- Regulatory compliance
- Friendly and outgoing
- Food presentation
- Food safety
- Cash handling
Timeline
Barista
Faab Coffee Shop
03.2024 - Current
Delivery Courier
J&t Express
05.2023 - 02.2024
Waiter's Assistant
Annalee Visaya
10.2022 - 03.2023
NC II - Electrical And Installations Maintenance
San Francisco Institute of Science And Technology
Bachelor of Science - BSBA Major in Marketing Management
San Jose Community College
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