RONE ALLESON LACCAY
Quezon City
Summary
An accomplished manager with five years of hands-on experience in the development of marketing strategies, generation of significant sales, and coordination of high-functioning teams. Passionate about ensuring customer satisfaction, improving business processes, and fostering camaraderie.
Overview
7
7
years of professional experience
Work History
Quality Assurance Specialist
The Mobile Drs
Glendale, California
03.2022 - 11.2023
- Stayed well-informed of all company and federal regulations to ensure that processes were fully compliant
- Averaged checking 150 patients per day for their eligibility and other essential requirements for reverse checking and cross referencing
- Provided timely reports and summaries on Patient's eligibility and other essential requirements
- Sign and date patient's files for submission to healthcare facilities
Assistant Franchise Manager
Visum Ventures Inc.
San Juan, Metro Manila, Philippines
04.2021 - 10.2021
- Stayed well-informed of all company and federal regulations to ensure that processes were fully compliant
- Averaged checking 150 patients per day for their eligibility and other essential requirements for reverse checking and cross referencing
- Provided timely reports and summaries on Patient's eligibility and other essential requirements
- Sign and date patient's files for submission to healthcare facilities
- Secured potential franchisees through targeted client meetings, social media campaigns, and business to-business relations-building
- Ensured the efficiency of company finances by expertly negotiating trade deals with merchants, contractors, and other suppliers
- Secured strong client relationships by providing timely and dedicated assistance to franchisees throughout the franchise grant process
- Created a standardized and easy-to-navigate database for franchise applicants, allowing the team to efficiently access necessary client information in a timely manner.
General Manager
Too Good Yogurt Corp.
Quezon City, Metro Manila, Philippines
02.2021 - 04.2021
- Supervised the recruitment of store staff and store supervisors, ensuring that applicants meet the standards set by the company
- Monitored the quality of day-to-day operations, ensuring that established goals, objectives, and key performance indicators are met
- Generated detailed and measurable reports on the performance of store branches, allowing the company's decision-makers access to objective data that helped in guiding decisions towards the further improvement of the business
- Secured the timely delivery of stocks and supplies for over 15 store branches
- Coordinated with contractors and suppliers to ensure that the set timelines for the conception, construction, and opening of store branches are promptly met
Sales Manager
FDM Training Center
Quezon City, Metro Manila, Philippines
09.2018 - 09.2020
- Coordinated movement and communication within the company team, suppliers, and contractors- ensuring that all tasks and deliverables are met in a timely manner without compromise of quality
- Created pitch presentations that effectively marketed the company's brand to potential clients
- Supervised the recruitment of store staff and store supervisors, ensuring that applicants meet the standards set by the company
- Monitored the quality of day-to-day operations, ensuring that established goals, objectives, and key performance indicators are met
- Generated detailed and measurable reports on the performance of store branches, allowing the company's decision-makers access to objective data that helped in guiding decisions towards the further improvement of the business
- Secured the timely delivery of stocks and supplies for over 15 store branches
- Coordinated with contractors and suppliers to ensure that the set timelines for the conception, construction, and opening of store branches are promptly met
- Expertly handled business-to-business negotiations and transactions, securing a consistent number of major corporate accounts that significantly contributed to the company's sales
- Developed standardized strategies and processes utilized by the Marketing and Sales team of the company, boosting the success of client transactions and product sales
- Provided timely and individualized feedback to team members, ensuring that their performance is at par with the company's standards while securing their wellbeing in the work environment
- Improved the quality and efficiency of the Sales, Service, and Marketing department's processes by standardizing procedures and policies in compliance with ISO 2015:9001 quality
- Created and presented reports to the CEO and management team, communicating business trends, relationships, drivers, opportunities, and risks
- Stayed up-to-date on market trends through ongoing research and analyzing, increasing company awareness of threats and opportunities
- Conducted competitive analysis on market offerings, identifying market trends and opportunities
- Collected data through registration forms and analyzing areas for opportunities and business growth.
Market Research Analyst
FDM Training Center
Quezon City, Metro Manila, Philippines
07.2016 - 09.2018
- Created and presented reports to the CEO and management team, communicating business trends, relationships, drivers, opportunities and risks.
- Stayed up-to-date on market trends through ongoing research and analyzing, increasing company awareness of threats and opportunities.
- Conducted competitive analysis on market offerings, identifying market trends and opportunities.
- Collected data through registration forms and, analysing areas for opportunities and business growth.
Education
Bachelor of Science: Business Administration -
Far Eastern University
Metro Manila, Philippines01.2016
Skills
- Market research and brand activation
- Data gathering and analysis
- Sales and leads generation
- Team management and coaching
- Business development and planning
- Customer Service
Timeline
Quality Assurance Specialist
The Mobile Drs
03.2022 - 11.2023
Assistant Franchise Manager
Visum Ventures Inc.
04.2021 - 10.2021
General Manager
Too Good Yogurt Corp.
02.2021 - 04.2021
Sales Manager
FDM Training Center
09.2018 - 09.2020
Market Research Analyst
FDM Training Center
07.2016 - 09.2018
Bachelor of Science: Business Administration -
Far Eastern University