RONDALYN BALANSI
PASIL, KALINGA
Summary
Offering excellent interpersonal and organizational skills, eager to learn and grow in hospital setting. Brings solid foundation in administrative tasks and computer proficiency, quickly adapting to new systems and protocols. Ready to use and develop communication and time management skills in social workers role.
Offering strong foundation in social services and passion for making positive impact in healthcare settings. Contributes solid understanding of human behavior and social systems, combined with skills in counseling and advocacy.
Overview
4
4
years of professional experience
Work History
Hospital Clerk/Medical Social Worker
Western Kalinga District Hospital
02.2023 - Current
- Worked with electronic health records software and database systems.
- Conducted patient intake interviews, recording and documenting relevant information.
- Completed psychosocial evaluations and needs assessments.
- Connected patients with community resources, ensuring access to essential services such as financial assistance.
- Entered data to CF4 and maintained completely and accuracy of clinical charts.
- Expedited discharge process through diligent coordination with various departments, ensuring patients received appropriate care instructions and follow-up appointments.
- Performed various administrative tasks by filing, copying and prepared obligations, vouchers, travel orders and trip tickets.
- Improved patient outcomes by conducting comprehensive psychosocial assessments and developing individualized care plans.
Phil Health Clerk
Kalinga Provincial Hospital
06.2021 - 01.2023
- Encoded Claim Form 4.
- Audited PHIC claims.
- Assisted in the implementation of electronic health records system, improving accuracy and accessibility of patient data.
- Supported administrative tasks including filing, data entry, and insurance verification, leading to increased efficiency within the clinic.
- Triaged incoming phone calls, directing callers to appropriate resources or departments for efficient resolution of concerns or inquiries.
- Assisted in the coordination of various health fairs and events aimed at promoting wellness within the community.
- Reduced wait times for patients by efficiently managing check-in and check-out processes.
Education
Bachelor of Science in Social Work - Social Work
University of Cagayan Valley
Balzain East, Tuguegarao City, Cagayan06.2020
High School Diploma -
Pasil National High School
Amdalao, Pasil, Kalinga06.2013
Amdalao Pasil Elementary School
Amdalao, Pasil, Kalinga06.2007
Skills
- Front desk operations
- Patient confidentiality
- Time management
- Interpersonal communication
- Teamwork and collaboration
- Multitasking
- Adaptable and flexible
- Active listening
- Professionalism
- Effective communication
- Relationship building
- Documentation and recordkeeping
- Computer proficiency
Timeline
Hospital Clerk/Medical Social Worker
Western Kalinga District Hospital
02.2023 - Current
Phil Health Clerk
Kalinga Provincial Hospital
06.2021 - 01.2023
Bachelor of Science in Social Work - Social Work
University of Cagayan Valley
High School Diploma -
Pasil National High School
Amdalao Pasil Elementary School
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