Ron Christian Martin
Virtual Assistance
Metro Manila/Taguig
Summary
Professional and knowledgeable office clerk offering years of experience in administrative support and customer service. Highly efficient planning, problem- solving, and communication skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Freelancer - Quality Assurance Manager
White Knight Pest Control
05.2025 - Current
- Conducted regular inspections and audits to ensure compliance with safety regulations and company policies.
- Trained and mentored team members on quality control procedures and pest management techniques.
- Assisted in developing training materials focused on best practices in pest control and safety measures.
Data Entry Lead
Rundoo
04.2025 - 07.2026
- Oversaw data entry operations, ensuring accuracy and consistency across all records.
- Collaborated with cross-functional teams to address data discrepancies and resolve issues promptly.
- Managed project timelines and deliverables, ensuring alignment with organizational goals.
Customer Service Representative
Foundever
03.2024 - 04.2025
- Resolved customer inquiries and issues through effective communication channels.
- Handling outbound, inbound and chat support.
- Help customer in their onboarding in TikTok Shop
Credit Investigator
Inteliasia
11.2022 - 11.2023
- Conducted thorough credit investigations to assess risk and ensure compliance with regulatory standards.
- Analyzed financial data and credit histories to determine applicant eligibility for loan approvals.
Customer Service Representative
Alorica
11.2021 - 06.2022
- Collaborated with team members to enhance service delivery and customer satisfaction.
- Responded to customer requests for products, services, and company information.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Education
High School Diploma -
University of Makati
Makati City, Metro Manila, Philippines 05.2001 -
Pathway Connect - Teaching English To Speakers of Other Languages
Brigham Young University
Hawaii 05.2001 -
Skills
Internal audits
Document control
Attention to detail
Quality control
Quality improvement
Effective multitasking
Strong work ethic
Timeline
Freelancer - Quality Assurance Manager
White Knight Pest Control
05.2025 - Current
Data Entry Lead
Rundoo
04.2025 - 07.2026
Customer Service Representative
Foundever
03.2024 - 04.2025
Credit Investigator
Inteliasia
11.2022 - 11.2023
Customer Service Representative
Alorica
11.2021 - 06.2022
Pathway Connect - Teaching English To Speakers of Other Languages
Brigham Young University
05.2001 -
High School Diploma -
University of Makati
05.2001 -