Summary
Overview
Work History
Education
Skills
Timeline
Generic

RONALD SOLOMON NACARIO JR.

Lipa City, Province of Batangas,BTG

Summary

A motivated, reliable, and goal-oriented individual seeking an opportunity to begin a meaningful career in a dynamic and supportive work environment. Eager to apply strong work ethic, adaptability, and willingness to learn in a role where I can contribute to team success while developing new skills and growing professionally.

Overview

4
4
years of professional experience

Work History

Senior Associate (Insurance – Allstate Account)

WNS Global Services Philippines Inc.
Manila, Metro Manila, Philippines
06.2025 - Current
  • Handle insurance-related customer inquiries and account processing for Allstate Insurance
  • Provide accurate policy information, claims assistance, and issue resolution
  • Ensure compliance with company standards and service quality metrics
  • Maintain customer satisfaction through effective communication and support

Customer Service Representative (Telco – Verizon P

Afni Philippines Inc.
Manila, Metro Manila, Philippines
07.2024 - 05.2025
  • Handled billing, technical, and account-related customer concerns
  • Delivered premium support for Verizon customers
  • Resolved issues efficiently while maintaining strong customer satisfaction scores
  • Followed procedures to ensure accurate documentation and resolution

Account Executive (Outbound Sales & Collections)

Immunis Global Solutions Inc.
Carmona, Province Of Cavite, Philippines
01.2022 - 06.2024
  • Conducted outbound sales and collection calls
  • Negotiated payment arrangements and supported account recovery
  • Built customer relationships to improve payment compliance

Education

Bachelor of Science - in Business Administration Major in Marketing

Trimex College
04-2027

High School Diploma -

Jacobo Z. Gonzales Memorial National High School
05-2023

Skills

  • Professional Communication (Verbal & Written)
  • Customer Service Excellence & Client Handling
  • Active Listening & Empathy
  • Conflict Resolution & De-escalation
  • Multitasking & Time Management
  • Organizational Skills & Attention to Detail
  • Adaptability & Reliability
  • Telephone & Customer Support Etiquette
  • Computer Literacy (MS Office, Email Systems, CRM Tools)
  • Strong Work Ethic & Positive Attitude

Timeline

Senior Associate (Insurance – Allstate Account)

WNS Global Services Philippines Inc.
06.2025 - Current

Customer Service Representative (Telco – Verizon P

Afni Philippines Inc.
07.2024 - 05.2025

Account Executive (Outbound Sales & Collections)

Immunis Global Solutions Inc.
01.2022 - 06.2024

Bachelor of Science - in Business Administration Major in Marketing

Trimex College

High School Diploma -

Jacobo Z. Gonzales Memorial National High School
RONALD SOLOMON NACARIO JR.