RONALDO MAGAT
Caloocan City
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
25
25
years of professional experience
Work History
Restaurant Manager
Eomma Samgyeopsal Unlimited
08.2022 - 08.2024
- Recruiting, training and supervising staff
- Agreeing and managing budgets
- Creating staffing rotas
- Planning menus
- Ensuring compliance with licensing, hygiene and health and safety legislation
- Promoting and marketing the business
- Overseeing stock levels and ordering supplies
- Defining the vision
- Making important decisions
- Determining the resources needed
- Resolving conflict in the workplace
- Building trust among colleagues
- Skillful delegation of tasks and responsibilities
- Representing the team's interests and objectives.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Correctly calculated inventory and ordered appropriate supplies.
- Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Improved overall customer satisfaction by implementing new service standards and staff training programs.
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
- Established strong relationships with local suppliers to secure competitive pricing on quality ingredients without sacrificing taste or presentation.
- Increased sales during off-peak hours by creating and promoting special offers.
- Improved operational efficiency by implementing more effective table management system.
- Conducted market research to identify trends and opportunities for menu development, keeping restaurant competitive.
- Managed all aspects of restaurant's social media presence, enhancing brand awareness online.
- Developed loyalty program to encourage repeat business, enhancing customer retention.
- Managed staff schedules and maintained adequate coverage for all shifts.
Building Administrator / Maintenance Head
Kc Apartment and J5 Court
08.2018 - Current
- Establishing and enforcing property rules
- Ensuring buildings and facilities are following local, national and government regulations
- Establishing maintenance and staff schedule
- Hiring, monitoring and training of staff
- Responding to tenant complaints, collecting rent, managing apartment upkeep and filling taxes
- I see to it that the whole operation is well organized and have excellent budgeting and interpersonal skills and of course duly understand the landlord-tenants laws.
- Supervised on-site maintenance teams effectively, establishing clear expectations and performance standards to ensure quality workmanship.
- Conducted regular property inspections, identifying potential safety hazards and ensuring compliance with applicable regulations.
- Demonstrated strong leadership skills during emergency situations by implementing effective response plans that prioritized tenant safety above all else.
- Ensured prompt collection of rental payments from tenants while addressing any concerns or disputes professionally and diplomatically.
- Handled multiple tasks simultaneously while managing competing priorities successfully which led to optimal use of time and resources.
- Streamlined communication between tenants, management, and maintenance staff for improved problem resolution.
- Maintained accurate records of all financial transactions related to the management of the building.
- Improved tenant satisfaction by addressing maintenance issues promptly and efficiently.
- Enhanced security measures for increased tenant safety and peace of mind.
- Implemented preventive maintenance programs to extend the life of building systems and equipment.
- Managed successful lease renewals, maintaining a high occupancy rate in the building.
Manager
Eomma Korean Mart
05.2021 - 07.2022
- Maintaining statistical and financial records
- Dealing with customer queries and complaints
- Overseeing pricing and stock control
- Maximizing profitability and setting meeting sales targets including motivating staff to do so
- Overall in-charge to the operation of the store.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
- Negotiated favorable terms with suppliers, cutting operational costs while maintaining quality of service.
- Streamlined project delivery processes, significantly reducing time to market for new product launches.
- Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
- Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Store and Roving Supervisor
Brand Works
05.2019 - 04.2021
- Direct and supervise employees engage in sales
- Taking inventory and reconciling cash receipts
- Monitor sales activities to ensure that customer receive satisfactory service and quality goods
- Inventory of stocks and reorder when necessary
- Provide top-notch customer service
- Maintain facility, safety, manage cash flow, and coordinate merchandise.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
- Streamlined inventory management processes, leading to more organized and efficient stock handling system.
- Evaluated customer needs and feedback to drive product and service improvements.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Site Supervisor
JS Reguyal Construction and Trading
07.2016 - 04.2019
- Supervise construction site and activities and ensure compliance with the safety regulations and building codes
- Coordinate and schedule labor, equipment, and materials to meet project deadlines
- Communicate with project managers, architects and subcontractors to ensure project goals are achieved
- Responsible for monitoring the progress of construction work
- Ordering building materials and supplies, scheduling equipment maintenance as needed and training new construction employees
- Managing staff and overseeing projects and also maintain safety protocols.
- Trained new team members on site policies and procedures.
- Maintained records and logs of work performed and materials and equipment used.
- Worked with personnel and managers to meet strict timelines.
- Oversaw personnel safety and efforts at work site.
- Supervised material usage and contractor man-hours to keep projects in line with budgetary restrictions.
- Implemented best practices and safe operating procedures.
- Reduced costs for the company through effective budget management and vendor negotiations.
- Resolved issues among team members to keep employees on task.
Operations and Branch Manager
Martin Global Web Marketing
02.2009 - 12.2016
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
Personal Secretary of the Chaplain
The Cathedral Parish of St. Andrew
12.2004 - 01.2009
Administrative Assistant / Purchasing Officer
St. James the Great Parish Church
12.2001 - 01.2004
Technical Assistant for MontBlanc
GIFT GATE, INC
01.2000 - 05.2001
Play Area Supervisor
GIFT GATE, INC
10.1999 - 01.2000
Education
Professional Caregiver Program -
St. Augustine School of Nursing
08.2004
Bachelor of Business Administration Major in Management -
Philippine Christian University
03.1999
Computer Literacy Special program -
Impact – De La Salle University
05.1994
Skills
- Staff Management
- Operations Management
- Passion for customer satisfaction
- Customer-Oriented
- Staff Scheduling
- Food Service Background
- Business operations expertise
- Supervisory skills
- Performance Improvement
- Kitchen equipment operation and maintenance
- Promotions planning
- Problem-Solving
- Reliable and Responsible
- Team Leadership
- Staff Supervision
- Coaching and Mentoring
- Employee Supervision
- Quality Control
Placeofbirth
Quezon city
Personal Information
- Date of Birth: 02/17/77
- Gender: Male
- Nationality: Filipino
- Marital Status: Married
Timeline
Restaurant Manager
Eomma Samgyeopsal Unlimited
08.2022 - 08.2024
Manager
Eomma Korean Mart
05.2021 - 07.2022
Store and Roving Supervisor
Brand Works
05.2019 - 04.2021
Building Administrator / Maintenance Head
Kc Apartment and J5 Court
08.2018 - Current
Site Supervisor
JS Reguyal Construction and Trading
07.2016 - 04.2019
Operations and Branch Manager
Martin Global Web Marketing
02.2009 - 12.2016
Personal Secretary of the Chaplain
The Cathedral Parish of St. Andrew
12.2004 - 01.2009
Administrative Assistant / Purchasing Officer
St. James the Great Parish Church
12.2001 - 01.2004
Technical Assistant for MontBlanc
GIFT GATE, INC
01.2000 - 05.2001
Play Area Supervisor
GIFT GATE, INC
10.1999 - 01.2000
Professional Caregiver Program -
St. Augustine School of Nursing
Bachelor of Business Administration Major in Management -
Philippine Christian University
Computer Literacy Special program -
Impact – De La Salle University
Similar Profiles
Francis IgbruFrancis Igbru
NGL Production Process Technician at SEPLAT PRODUCING NIGERIA UNLIMITED (previously Mobil Producing Nigeria Unlimited)NGL Production Process Technician at SEPLAT PRODUCING NIGERIA UNLIMITED (previously Mobil Producing Nigeria Unlimited)
Mary BorakoveMary Borakove
Business Co-Owner at Gongs Unlimited and Unlimited Singing BowlsBusiness Co-Owner at Gongs Unlimited and Unlimited Singing Bowls
Demi GruisDemi Gruis
Direct Support Professional at Opportunities UnlimitedDirect Support Professional at Opportunities Unlimited