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Ronald Anthony Lina II
Lipa City
Summary
Dedicated Customer Service Professional with strong multitasking and time management abilities. Enhanced customer satisfaction and loyalty through effective sales tactics and strategic communication. Contributed to significant growth in client base and revenue by identifying new opportunities and optimizing sales processes.
Overview
2
2
Languages
2
2
years of post-secondary education
15
15
years of professional experience
Work History
Assistant Sous Chef
Wild Ginger & Triple Door
Seattle, , Washington
02.2019 - 12.2020
- Prepared high-quality dishes in fast-paced kitchen environment, ensuring timely service.
- Collaborated with head chef to create innovative menu items and seasonal offerings that enhanced dining experience.
- Managed inventory levels to maintain fresh ingredient availability for daily operations, supporting consistent dish quality.
Server/Manager
Saigon, Harbor
Philadelphia, Pennsylvania
08.2017 - 06.2018
- Oversaw daily operations of dining area, optimizing staff schedules for peak service times.
- Educated new servers on menu offerings and customer service protocols to enhance guest experience.
- Collaborated with kitchen staff to ensure prompt food delivery, maintaining service flow.
Website Designer
Google
Settle, Washington
03.2015 - 01.2016
- Developed wireframes and prototypes to effectively communicate design concepts.
- Crafted user-friendly website layouts tailored to meet specific project needs.
- Worked with cross-functional teams to define and refine design requirements.
Sales Consultant
Ford
Lipa City, Batangas
01.2006 - 10.2006
- Guided customers in selecting vehicles tailored to their needs and preferences.
- Facilitated test drives, highlighting vehicle features and performance benefits.
- Explained financing options to customers, clarifying terms and conditions for informed decisions.
Education
Information Technology - Computer And Information Sciences And Support Serv
N.Hale University
LongBeach, California, United States 02.2014 - 08.2014
Master of Computer Applications - Computer And Information Sciences
Lipa City Colleges
Lipa City, Batangas, Philippines 06.2002 - 04.2004
Canossa Academy
Lipa City, Batangas, Philippines Skills
- Food preparation
- Food preparation supervision
- Customer feedback analysis
- Critical thinking
- Social media
- Graphic design
- Video file editing
Languages
Philippines/Tagalog
First Language
English
Advanced (C1)
C1
References
References available upon request.
Timeline
Assistant Sous Chef
Wild Ginger & Triple Door
02.2019 - 12.2020
Server/Manager
Saigon, Harbor
08.2017 - 06.2018
Website Designer
Google
03.2015 - 01.2016
Information Technology - Computer And Information Sciences And Support Serv
N.Hale University
02.2014 - 08.2014
Sales Consultant
Ford
01.2006 - 10.2006
Master of Computer Applications - Computer And Information Sciences
Lipa City Colleges
06.2002 - 04.2004
Canossa Academy