RONALD BRAGAIS

• Implemented innovative marketing campaigns to expand branch's market presence and attract new clients.
• Improved overall financial reporting by streamlining control processes and reporting structures.
• Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
• Negotiated contracts with vendors for better pricing on goods and services without compromising quality.
• Increased branch revenue by implementing effective sales strategies and maintaining strong customer relationships.
• Assessed employee performance and developed improvement plans.
• Collaborated with other branches for knowledge sharing and best practice implementation, strengthening overall organizational performance.
• Engaged employees in business processes with positive motivational techniques.
• Achieved consistent growth in loan portfolio by offering tailored financial solutions to clients'' needs.
• Implemented service improvements to enhance sales cycle.
• · Manages staff by supporting with recruiting, selecting, and training employees; maintaining a safe, secure, and legal work environment; developing personal growth opportunities by ensuring all your team members have an active Personal Development Plan (PDP)
• · Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results; training, coaching, counselings, and disciplining employees where required.
• · Monitor productivity, KPI's analyze performance with Operations department heads and review under performance with operations managers.
• · Regular analysis and review of Crucial KPI's for the business and proposal of improvements. To develop strategies and objectives to maximise customer service, productivity, growth, planning and cost control for the Branch.

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• Increased overall annual sales 20% by incorporating several quality process improvements within branch
• Boosted sales and customer loyalty through incentive programs
• Analyzed competitors'' offerings to position our products more effectively within the market landscape
• Evaluated project applications and verified with outline specifications to approve, reject and recommend adjustments
• Complied with established internal controls and policies
• Launched new training program to boost employee skills and staff retention rate
• Boosted sales and customer loyalty through incentive programs.
• Analyzed competitors'' offerings to position our products more effectively within the market landscape.
• Evaluated project applications and verified with outline specifications to approve, reject and recommend adjustments.
• Complied with established internal controls and policies.
• Launched new training program to boost employee skills and staff retention rate.

• Develops a business plan and sales strategy for market that ensures attainment of company sales targets and profitability
• Responsible for performance and development of Sales Executives
• Maintains healthy receivables & monitor level of bad debts for sales team
• Prepares action plans by individuals as well as by team for effective search of sales leads and prospects
• Initiates and coordinates development of action plans to penetrate new markets
• Assists in development and implementation of marketing plans as needed
• Conducts one-on-one review with all Sales Executives to build more effective communications, to understand training and development needs, and to provide insight for improvement of Sales Executive's sales and activity performance
• Provides weekly EOWs & monthly Sales Report to General Manager regarding sales performance
• Maintains accurate records of all pricing, sales, and activity reports submitted by Account Executives
• Creates and conducts proposal presentations and RFP responses
• Assists Sales Executives in preparation of proposals and presentations
• Controls expenses to meet budget guidelines
• Adheres to all company policies, procedures and business ethics codes and ensures that are communicated and implemented within team
• Ensures that all Sales Executives meet or exceed all activity standards for prospecting calls, appointments, presentations, proposals and closes
• Sets examples for Sales Executives in areas of personal character, commitment, organizational and selling skills, and work habits
• Maintains contact with all clients in market to ensure high levels of client satisfaction
• Demonstrates ability to interact and cooperate with all company employees.
• Demonstrated products to show potential customers benefits and advantages and encourage purchases.
• Negotiated favorable terms with suppliers to secure competitive pricing, increasing profit margins on products sold.
• Built relationships with customers and community to establish long-term business growth.
• Developed compelling presentation decks to gain approval for ideas and communicate results.
• Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
• Established strong client relationships through consistent communication and excellent customer service.
• Increased territory sales by developing and implementing effective sales strategies.
• Performed root cause analysis, created corrective plans of action and furnished objective evidence to deliver accurate results.
• Analyzed market trends to identify new opportunities for growth within the industry segment
• Led a high-performing sales team, providing coaching and support for continued success
• Analyzed and minimized costs to meet appropriate margin levels
• Ensured compliance with all corporate policies and regulations related to sales practices, maintaining ethical standards throughout the organization
• Secured private information to maintain customer confidence and protect operations

• Create the company' Supply chain strategy
• Analyze data from shipping and delivering processes to find bottlenecks and other issues
• Evaluate and report on KPIs Key points Indicator
• Monitor logistics to make sure they run smoothly
• Maintain supply chain inventory and records
• Train and guide employees
• Find cost-effective solutions for Supply chain processes
• Resolve issues that come up (e.g
• Delays in delivery, accidents)
• Collaborate with other departments to create coordinated plans for business growth
• Develop and implement safety guidelines in all aspects of the supply chain (e.g
• Use of trucks, forklifts)
• Ensure supply chain processes meet legal requirements and standards
• Communicate and negotiate with suppliers and vendors to land more Profitable deals
• Coordinates with partners brokers on the status of imports and also process all the documents that needs Customs clearance in case there is an additional needs for Document.
• Managed cross-functional teams to ensure timely delivery of products and services, resulting in higher customer satisfaction.
• Developed and implemented actionable improvements to increase inventory replenishment efficiency and reduce downtime.
• Designed plant layouts, tooling fixtures and flowcharts of materials to meet delivery targets.
• Created and implemented comprehensive supply chain management strategies.
• Consolidated supplier base while maintaining redundant sources of supply to reduce transit expenses and improve timely delivery.
• Provided supply chain guidance to team of 100 employees
• Provided supply chain guidance to team of 100 employees
• Developed and enforced policies and procedures in compliance with local and federal regulations
• Increased global supply chain efficiency and development by leading cross-functional teams and enabling supplier integration and management technology tools, upgrades
• Established robust risk management procedures to mitigate potential disruptions in the supply chain network
• Provided supply chain guidance to team of 100 employees

• Responsible for overseeing the sales and operation management process, and selling also defining departmental strategies for appropriate levels
• In charge of revenue cost review ensuring company is gaining and generating revenues
• Developed methods and procedures for of transport from suppliers to support needs in achieving customer demand and minimizing cost impacts to company
• Develop and maintain transportation system on domestic and hauling that ensures business needs are met
• Manage customer service activities including, customer satisfaction, interface with sales, production, labs, regulatory, and quality ensuring that company customer service creates competitive advantage in marketplace including resolving critical customer complaints
• Create, manage and achieve the overall logistics and customer service department budgets
• Develop and lead Sales and Operations Planning (S&OP)
• Ensure Company is in compliance with laws and regulations regarding transportation, including hazardous materials
• Resolve any legal issues pertaining to transportation/distribution
• Maintain receiving, operations by initiating, coordinating and enforcing program operational and personnel
• Motivate, organize and encourage teamwork within the workforce to ensure set productivity targets are met
• Oversee the planned maintenance of vehicles.
• Implemented business strategies, increasing revenue, and effectively targeting new markets.
• Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.

• Responsible for overseeing the sales and operation management process, and selling also defining departmental strategies for appropriate levels
• In charge of revenue cost review ensuring company is gaining and generating revenues
• Developed methods and procedures for of transport from suppliers to support manufacturing in achieving customer demand and minimizing cost impacts to company
• Develop and maintain transportation system on domestic and international freight that ensures business needs are met
• Manage customer service activities including order entry, customer satisfaction, interface with sales, production, labs, regulatory, and quality ensuring that company customer service creates competitive advantage in marketplace including resolving critical customer complaints
• Create, manage and achieve the overall logistics and customer service department budgets
• Develop and lead Sales and Operations Planning (S&OP)
• Ensure Company is in compliance with laws and regulations regarding transportation, including hazardous materials
• Resolve any legal issues pertaining to transportation/distribution
• Motivate, organize and encourage teamwork within the workforce to ensure set productivity targets are met
• Oversee the planned maintenance of vehicles
• Participate in personnel development at all levels through talent acquisition, performance management, providing opportunity for high performers, education, communication, expectation setting.
• Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
• Optimized supply chain operations through strategic vendor partnerships and efficient logistics planning.

• Responsible for overseeing the sales and operation management process, defining departmental strategies for appropriate levels
• In charge of revenue cost review ensuring company is gaining and generating revenues
• Developed methods and procedures for of transport from suppliers to support manufacturing in achieving customer demand and minimizing cost impacts to company
• Develop and maintain transportation system on domestic and international freight that ensures business needs are met
• Manage customer service activities including order entry, customer satisfaction, interface with sales, production, labs, regulatory, and quality ensuring that company customer service creates competitive advantage in marketplace including resolving critical customer complaints
• Create, manage and achieve the overall logistics and customer service department budgets
• Develop and lead Sales and Operations Planning (S&OP)
• Maintain receiving, warehousing and distribution operations by initiating, coordinating and enforcing program operational and personnel policies and procedures.
• Spearheaded mergers and acquisitions efforts, successfully integrating acquired companies into existing operations without disrupting workflow or productivity.
• Oversaw divisional marketing, advertising and new product development.

• Own all plans and strategies for developing business and achieving the company's sales goals
• Assists in the development of the sales plan
• Prepares forecasts and KPI reporting for the sales leaders, CRO, and upper management, for use in organizational planning, financial forecasting, budget setting and strategic planning
• Land and expand: build process and funnel for manual top-down reach out, onboarding, activation, and expansion
• Evangelize the product and personally help close largest deals
• Work collaboratively across teams - including on logistics warehousing Trucking freight forwarding And other projects that leads to revenue
• Establish the inbound lead requirements needed to meet your sales objectives
• Provide full visibility into the sales pipeline at every stage of development
• Establish and foster partnerships and relationships with key customers both externally and internally
• Act as head of the whole sales and operations
• And guide the team to ensure
• Revenue and cost
• Must be balanced and ensure revenue is on top
• Handles trucking and warehousing and other business that generates revenues.
• Exercised leadership capabilities by successfully motivating and inspiring others.
• Gained extensive knowledge in data entry, analysis and reporting.
• Proven ability to learn quickly and adapt to new situations.

• Prepare and maintain scorecard data and develop strategy to enhance the motivation at work
• Check and identify accounts that are likely to become a bad debt or 'zero balance' account and contact the clients to retain them
• Develop relationships with loyal clients; ask for their feedback and provide feedback's to the marketing units for purpose of enhancing the quality of service
• Provide assistance in relation to classifying the efficiency level at work, determining sale space and developing the qualification of units
• Ensure clients' demands to be satisfied
• Conduct reviews on accounts on regular basis to evaluate clients' demands and usage of account; determine types of services/products and prices/fees satisfying the clients' needs as well as the organization's objectives
• Conduct assessments of clients' credibility and perform billing duties at their requests
• Conduct weekly review of promotional activities to enhance the motivation and identify development potential to maximize the profit of the organization and clients' satisfaction
• Receive and answer calls from the clients or client service units in relation to the clients' requests or questions
• Answer the clients' questions and ensure their problems are resolved; conduct follow-up tasks
• Prepare and make report on market analysis, competitor analysis and market trends
• Develop and maintain a well-coordinated internal relationship with key decision makers within the organization
• Ensure that clients know to use the services and provide assistance if necessary
• Manage and provide assistance in managing or maintaining accounts.
• Reviewed and mitigated discrepancies to increase sales, reduce costs and streamline processes.
• Evaluated client needs and developed tailored solutions to increase positive customer ratings.
• Contributed to team objectives in fast-paced environment.
• Performed effectively in self-directed work environment, managing day-to-day operations and decisions.

• Direct activities related to dispatching, routing, and tracking transportation vehicles, such as land trips or via air
• Plan, organize and manage the work of workers within assigned territories
• Implement schedule and policy Chan subordinate staff to ensure that the work is accomplished in a manner consistent with organizational requirements
• Direct investigations to verify and resolve customer or shipper complaints
• Collaborate with staff members in order to formulate and implement policies, procedures, goals, and objectives
• Monitor operations to ensure that staff members comply with administrative policies and procedures, safety rules and government regulations
• Develop criteria, application instructions, procedural manuals, transportation programs.
• Championed diversity and inclusion efforts within the workplace, resulting in an inclusive environment that fostered creativity and innovation among employees from various backgrounds.
• Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
• Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Managed and motivated employees to be productive and engaged in work.
• Improved staffing during busy periods by creating employee schedules and monitoring call-outs.

• Assesses incidents, complaints and/or accidents for the purpose of resolving or recommending a resolution to the situation
• Conducts regular inspections for the purpose of ensuring work quality, performance and production, and assuring that staff performance is meeting established standards and expectations
• Coordinates with district personnel for the purpose of implementing and maintaining services and/or programs
• Schedules repairs on trucks for the purpose of ensuring that the vehicle is in a safe operating condition
• Supervises department personnel, including hiring/termination recommendations, planning/scheduling/coordinating activities, training, advising, consulting, etc
• For the purpose of ensuring that the department functions in a safe and efficient manner
• Recommends policies, procedures and/or actions for the purpose of providing direction for meeting the district's goals and objectives
• Procures fuel, oil, shop supplies, parts, etc
• For the purpose of ensuring availability of required items for transportation objectives
• Schedules repairs on trucks for the purpose of ensuring that the vehicle is in a safe operating condition
• Supervises department personnel, including hiring/termination recommendations, planning/scheduling/coordinating activities, training, advising, consulting, etc
• For the purpose of ensuring that the department functions in a safe and efficient manner.
• Positively interacted with drivers, upper management and shop department, which helped improve overall communication
• Maintained accurate records of all fleet-related activities, including maintenance, repairs, licenses, inspections, registrations, and warranties
• Prepared for highway patrol investigations by collaborating with various departments and examining potential risks
• Executed on-time, under-budget project management on complex issues for senior leadership
• Acted as a team leader in group projects, delegating tasks and providing feedback
• Identified issues, analyzed information and provided solutions to problems
• Strengthened communication skills through regular interactions with others
• Organized and detail-oriented with a strong work ethic
• Developed strong communication and organizational skills through working on group projects
• Gained strong leadership skills by managing projects from start to finish
• Self-motivated, with a strong sense of personal responsibility
• Assisted with day-to-day operations, working efficiently and productively with all team members
• Exercised leadership capabilities by successfully motivating and inspiring others
• Managed time efficiently in order to complete all tasks within deadlines
• Demonstrated respect, friendliness and willingness to help wherever needed
• Excellent communication skills, both verbal and written
• Passionate about learning and committed to continual improvement
• Developed strong organizational and communication skills through coursework and volunteer activities
• Worked effectively in fast-paced environments
• Provided professional services and support in a dynamic work environment
• Worked flexible hours across night, weekend, and holiday shifts
• Learned and adapted quickly to new technology and software applications
• Positively interacted with drivers, upper management and shop department, which helped improve overall communication.
• Maintained accurate records of all fleet-related activities, including maintenance, repairs, licenses, inspections, registrations, and warranties.
• Prepared for highway patrol investigations by collaborating with various departments and examining potential risks.
• Executed on-time, under-budget project management on complex issues for senior leadership.
• Oversaw preventive maintenance and scheduled repairs to maximize vehicle and equipment performance.
• Managed budgets and expenses to maintain cost control within the department.
• Supervised maintenance team and effectively delegated assignments to optimize processes.
• Increased regulatory compliance by monitoring vehicles to verify adherence to operational, state and federal requirements.
• Streamlined operations to increase productivity and oversaw employees to maximize outcomes.
• Managed use of [Type] equipment and materials to save money and comply with safety protocols.
• Worked closely with personnel, customers, and contractors to resolve problems.
• Mastered enterprise resource planning and logistics and supply chain software and maximized material movement rate.
• Created documents by reviewing data to recommended courses of action for senior decision-making processes.
• Implemented advanced tracking systems to monitor fleet location and performance in realtime.
• Streamlined communication channels with drivers, leading to increased operational efficiency.
• Generated daily reports detailing suggested process improvement initiatives to inform management.
• Conducted thorough accident investigations, implementing corrective actions to promote a safer work environment.
• Executed design concept and build requirements for several vehicles to align with job requirements.
• Oversaw inventory management of parts and supplies necessary for maintaining optimal functioning of the entire vehicle fleet.
• Managed labor assignments and equipment allocations and met transportation, operations and production goals.
• Recommended measures to improve production methods, equipment performance and team operation and productivity.
• Acted as a team leader in group projects, delegating tasks and providing feedback.
• Paid attention to detail while completing assignments.
• Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
• Identified issues, analyzed information and provided solutions to problems.