Ronald Andrew Dionisio
Operations Associate 2
Santo Tomas
Summary
Possessing a highly adaptable nature, I thrive in diverse environments, demonstrating an exceptional capacity to absorb new information rapidly and apply it effectively in any workplace setting. My quick learning ability ensures that I can seamlessly integrate into various teams and projects, contributing value from the outset.
Overview
16
16
years of professional experience
3
3
years of post-secondary education
Work History
Operations Associate II
Fresh Prints, LLC
01.2021 - Current
- Manages and processes custom apparel orders from intake to delivery
- Collaborates with vendors and internal teams to resolve production or inventory issues
- Communicates with clients to clarify order details and ensure satisfaction
- Followed shipping and receiving procedures for goods and materials.
- Reduced operational costs, negotiating better rates with suppliers.
- Maintains detailed documentation across order management systems
- Provides support in optimizing operational workflows and SOPs
- Trained and mentored new team members, fostering a positive work environment and promoting professional growth.
- Resolved customer issues promptly and professionally, maintaining high satisfaction rates while minimizing escalations.
Entrepreneur
Owner Operater
01.2012 - 01.2020
- Specialize in the acquisition and distribution of cutting-edge electronic gadgets and gaming consoles.
- Expert in identifying market trends to source in-demand tech products for resale.
- Skilled in negotiating with suppliers to secure competitive pricing for high-quality electronics.
- Proven track record in driving sales growth through strategic marketing and product positioning.
- Committed to delivering exceptional customer experiences by offering the latest in gaming and tech innovations.
Freelance Technician
01.2010 - 01.2020
- I have been doing cellphone and gaming console repairs. I also trouble shoot basic computer hardware and software.
Education
Seaman Ratings -
Southern Institute of Maritime Studies
01.2011 - 01.2012
Electronics And Computer Technician -
College For Research And Technology
Cabanatuan City, Province Of Nueva Ecija, Philippines 01.2008 - 01.2006
Highschool -
Nueva Ecija High School
01.2002 - 01.2006
Skills
- Computer Assembly and Troubleshooting
- Gaming Console Repair and Troubleshooting
- Mobile Phone Basic Assembly and Repair
- Workload Prioritization
- Process Improvements
- Project Management
- Relationship Building
- Deadline Management
- Quality Control Analysis
- Customer Service
- Microsoft Windows
- Basic Microsoft Office Skills
References
- Richard Cervillion, System Analyst/Developer II, STMicroelectronics, 0917-5009220
- Valerie Marie Bolival, Production Artist Team Lead 2, Fresh Prints, 0917-1182852
- Patrick Angelo Catanyag, Technical Projects Engineer, Cebu Pacific, 0917-8316773
Interests
Games, Music, Food
Timeline
Operations Associate II
Fresh Prints, LLC
01.2021 - Current
Entrepreneur
Owner Operater
01.2012 - 01.2020
Seaman Ratings -
Southern Institute of Maritime Studies
01.2011 - 01.2012
Freelance Technician
01.2010 - 01.2020
Electronics And Computer Technician -
College For Research And Technology
01.2008 - 01.2006
Highschool -
Nueva Ecija High School
01.2002 - 01.2006
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