Ronaire Joy Del Rosario

Handle customer inquiries through multiple channels (phone, email, chat) promptly and professionally.

• Coordinated seamless handoffs between pre-sales support teams and post-sales implementation specialists for optimal customer experience throughout the sales cycle.
• Supported sales efforts by upselling products or services when appropriate during customer interactions.
• Provided outstanding after-sales support by addressing concerns or inquiries promptly and professionally, fostering trust between customers and the brand.
• Increased customer loyalty by offering personalized support throughout the entire sales process.
• Supported management in achieving monthly sales targets through proactive engagement with customers and upselling strategies.
• Provided pre- and post-sales customer service and support.
• Provided after-sales support, ensuring customer satisfaction and fostering long-term relationships.
• Assist in order processing, ensuring data accuracy and maintaining records.

• Provided compassionate care to elderly patients with chronic health conditions.
• Developed individualized care plans in coordination with physician instructions.
• Assisted with activities of daily living, such as bathing, dressing, and grooming.
• Prepared meals and ensured dietary needs were met.
• Monitored vital signs and reported changes to nursing staff.
• Administered medications, monitored side effects, and recorded patient responses.
• Assisted with physical therapy exercises and other activities as needed.
• Provided companionship and emotional support to patients.
• Documented medical records and progress notes for each patient.
• Developed strong relationships with patients and their families.

• Provided timely responses to customer inquiries across various platforms.
• Resolved issues by identifying problems and following up to guarantee resolution.
• Assisted customers with product usage and troubleshooting.
• Resolved customer inquiries through effective communication and problem-solving techniques.
• Streamlined ticketing processes, enhancing response time and customer satisfaction.

• Managed daily office operations including supplies and vendor coordination.
• Organized and maintained physical and digital filing systems.
• Prepared reports and presentations for internal and external use.

• Cultivated relationships with clients to enhance customer loyalty and retention.
• Developed and executed sales strategies to drive market share growth.
• Analyzed market trends to identify new business opportunities and optimize product offerings.
• Collaborated with cross-functional teams to align marketing initiatives with sales objectives.

• Led team in achieving operational goals, ensuring alignment with company objectives.
• Developed training programs to enhance staff skills and performance.
• Implemented process improvements that increased efficiency and reduced errors.
• Coordinated cross-functional collaboration to streamline project workflows.
• Monitored team performance, providing feedback and guidance for continuous improvement.
• Fostered a positive work environment that promoted teamwork and innovation.
• Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.

• Collaborated with marketing team on promotional campaigns, boosting store traffic and sales performance.
• Analyzed customer feedback to identify trends and recommend improvements in service delivery.
• Solved customer challenges by offering relevant products and services.
• Implemented inventory management practices to ensure optimal stock levels and reduce discrepancies.
• Monitored daily sales metrics, providing insights for refining sales approaches and enhancing results.
• Conducted product demonstrations to highlight features and redirect objections to positive aspects.

• Responded promptly to requests for assistance, spills and customer inquiries.
• Used POS system to enter orders, process payments and issue receipts.
• Handled cash with high accuracy and took care to check bills for fraud.
• Operated cash register to record transactions accurately and efficiently.
• Managed register operations, maintaining balanced cash drawers and resolving discrepancies.

• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Welcomed customers and helped determine their needs.
• Led efforts to uphold cleanliness and organization standards at checkout areas, contributing to positive shopping experiences.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Enhanced customer satisfaction by providing efficient and accurate cash transactions.

• Processed transactions efficiently, ensuring accuracy in cash handling and customer service.
• Managed register operations, maintaining balanced cash drawers and resolving discrepancies.
• Assisted customers with inquiries, providing product information and promoting store loyalty programs.
• Trained new staff on checkout procedures, enhancing team productivity and customer satisfaction.

• Developed strong product knowledge to effectively address customer inquiries and resolve issues.
• Generated tailored sales strategies to enhance customer engagement and drive product awareness.
• Implemented inventory management practices to ensure optimal stock levels and reduce discrepancies.
• Monitored daily sales metrics, providing insights for refining sales approaches and enhancing results.
• Established lasting relationships with customers through exceptional service, contributing to repeat business growth.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Prepared merchandise for sales floor by pricing or tagging.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.