Summary
Overview
Work History
Education
Skills
Timeline
OfficeManager

Rommeliza Evangelista

Accounts Officer
Quezon City,Metro Manila

Summary

Consistent Purchaser with a 5 year track record of providing exceptional abilities in supply evaluation and financial reporting. First-rate negotiation, organizational, and interpersonal skills. Adept in analyzing price and supply proposals and conducting efficient cost comparison for effective provisioning

Overview

7
7
years of professional experience
2
2
years of post-secondary education

Work History

Accounts Officer

Fuji Trading Co., Ltd.,
Makati City, Metro Manila
07.2016 - Current
  • Negotiated policies and contracts with vendors to achieve optimal pricing and consistent availability.
  • Standardized inventory quarterly reporting and analysis and instituted corrective action for over victualing budget and over stocking items to keep inventory records current.
  • Maintained consistent email communication with ships and suppliers to confirm and track orders and verify price revisions on purchase orders.
  • Employed expert inventory management and oversight skills to formulate business metrics and meet company goals.
  • Negotiated with suppliers, vendors, and other representatives.
  • Researched suppliers based on availability, quality, selection, and price.
  • Checked items received against items ordered by verifying receipts.
  • Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction.
  • Maintained and reviewed computerized records of items purchased and costs associated with purchases.
  • Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.
  • Tracked inventory shipments and prepared spreadsheets detailing item information.
  • Communicated with vendors regarding inventory needs and negotiated prices to maintain profit margins.
  • Reviewed proposals, qualified vendors and recommended optimal suppliers.
  • Determined lowest possible cost, factoring in quality and reliability and negotiated favorable contracts.
  • Maintained complete documentation and records of all purchasing activities.
  • Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
  • Prepared vendor invoices and processed incoming payments.
  • Updated general ledger of accounts with current, accurate and industry-compliant data to meet all internal and external audit requirements.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.
  • Consulted with outside parties to resolve discrepancies and create expert solutions.
  • Responded to customer requests for products, services and company information.
  • Investigated and resolved accounting, service and delivery concerns.
  • Served customers and followed outlined steps of service.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Monitored vessel inventory to keep monthly reports updated.
  • Effective price mapping for proper provision planning
  • Provide useful references to vessel for effective provisioning
  • Entered numerical data into databases with speed and accuracy using 10-key pad.
  • Completed data entry tasks with accuracy and efficiency.
  • Produced monthly reports using Excel spreadsheet functions.
  • Experienced to communicate and assist with different Captain nationalities.

Data Encoder

First International Merchant BPO Inc.,
Quezon City, Metro Manila
05.2012 - 07.2013
  • Maintained daily production logs of activities and completed work.
  • Reviewed validation output and performed specified manual checks on data to evaluate consistency and completeness.
  • Obtained scanned records and uploaded into database.
  • Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
  • Processed customer and account source documents by reviewing data for deficiencies and errors.
  • Prepared source data for computer entry by compiling and sorting information.
  • Entered numerical data into databases with speed and accuracy using 10-key pad.

Customer Service Representative

Concentrix
Quezon City, Metro Manila
10.2013 - 07.2014
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided information regarding charge accounts and loyalty programs.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Recorded actions taken, issues resolved and store important information to effectively manage customer accounts.
  • Followed-through on all critical inter-departmental escalations to increase customer retention rates.

Education

Associate of Science - Computer Science And Programming

AMA Computer Learning Center
Commmonwealth, QC
06.2008 - 04.2010

Skills

Teamwork and Collaboration

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Timeline

Accounts Officer

Fuji Trading Co., Ltd.,
07.2016 - Current

Customer Service Representative

Concentrix
10.2013 - 07.2014

Data Encoder

First International Merchant BPO Inc.,
05.2012 - 07.2013

Associate of Science - Computer Science And Programming

AMA Computer Learning Center
06.2008 - 04.2010

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Rommeliza EvangelistaAccounts Officer