Rommeliza Evangelista
Accounts Officer
Quezon City,Metro Manila
Summary
Consistent Purchaser with a 5 year track record of providing exceptional abilities in supply evaluation and financial reporting. First-rate negotiation, organizational, and interpersonal skills. Adept in analyzing price and supply proposals and conducting efficient cost comparison for effective provisioning
Overview
7
7
years of professional experience
2
2
years of post-secondary education
Work History
Accounts Officer
Fuji Trading Co., Ltd.,
Makati City, Metro Manila
07.2016 - Current
- Negotiated policies and contracts with vendors to achieve optimal pricing and consistent availability.
- Standardized inventory quarterly reporting and analysis and instituted corrective action for over victualing budget and over stocking items to keep inventory records current.
- Maintained consistent email communication with ships and suppliers to confirm and track orders and verify price revisions on purchase orders.
- Employed expert inventory management and oversight skills to formulate business metrics and meet company goals.
- Negotiated with suppliers, vendors, and other representatives.
- Researched suppliers based on availability, quality, selection, and price.
- Checked items received against items ordered by verifying receipts.
- Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction.
- Maintained and reviewed computerized records of items purchased and costs associated with purchases.
- Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.
- Tracked inventory shipments and prepared spreadsheets detailing item information.
- Communicated with vendors regarding inventory needs and negotiated prices to maintain profit margins.
- Reviewed proposals, qualified vendors and recommended optimal suppliers.
- Determined lowest possible cost, factoring in quality and reliability and negotiated favorable contracts.
- Maintained complete documentation and records of all purchasing activities.
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
- Prepared vendor invoices and processed incoming payments.
- Updated general ledger of accounts with current, accurate and industry-compliant data to meet all internal and external audit requirements.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
- Consulted with outside parties to resolve discrepancies and create expert solutions.
- Responded to customer requests for products, services and company information.
- Investigated and resolved accounting, service and delivery concerns.
- Served customers and followed outlined steps of service.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Monitored vessel inventory to keep monthly reports updated.
- Effective price mapping for proper provision planning
- Provide useful references to vessel for effective provisioning
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Completed data entry tasks with accuracy and efficiency.
- Produced monthly reports using Excel spreadsheet functions.
- Experienced to communicate and assist with different Captain nationalities.
Data Encoder
First International Merchant BPO Inc.,
Quezon City, Metro Manila
05.2012 - 07.2013
- Maintained daily production logs of activities and completed work.
- Reviewed validation output and performed specified manual checks on data to evaluate consistency and completeness.
- Obtained scanned records and uploaded into database.
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
- Processed customer and account source documents by reviewing data for deficiencies and errors.
- Prepared source data for computer entry by compiling and sorting information.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
Customer Service Representative
Concentrix
Quezon City, Metro Manila
10.2013 - 07.2014
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided information regarding charge accounts and loyalty programs.
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
- Recorded actions taken, issues resolved and store important information to effectively manage customer accounts.
- Followed-through on all critical inter-departmental escalations to increase customer retention rates.
Education
Associate of Science - Computer Science And Programming
AMA Computer Learning Center
Commmonwealth, QC 06.2008 - 04.2010
Skills
Teamwork and Collaboration
Organization and Time Management
Clerical Support & Data Entry
Attention to Detail
Written Communication
Analytical reasoning
Timeline
Accounts Officer
Fuji Trading Co., Ltd.,
07.2016 - Current
Customer Service Representative
Concentrix
10.2013 - 07.2014
Data Encoder
First International Merchant BPO Inc.,
05.2012 - 07.2013
Associate of Science - Computer Science And Programming
AMA Computer Learning Center
06.2008 - 04.2010