Rommel Manio
Calumpit, Bulacan
Summary
Accomplished Chauffeur with a proven track record at 98 Group International & Convention Corp, adept in vehicle maintenance and client relations. Demonstrates exceptional communication and luxury vehicle expertise, ensuring punctual and safe client transport. Recognized for enhancing customer satisfaction and maintaining confidentiality, reflecting a dependable and professional demeanor.
Overview
2022
2022
years of professional experience
Work History
Limousine Driver
98 Group International & Convention Corp
- Vacuumed, cleaned and sanitized vehicles between customers.
- Mapped efficient routes with minimal disruption to passengers or schedules.
- Stowed passenger items with care and concern to avoid damage or displeasure with handling.
- Checked in with dispatch service and updated with current location.
- Kept clients informed of itinerary changes as needed, offering alternative options to ensure their satisfaction and maintain the company''s reputation for excellent customer service.
- Ensured client punctuality by effectively managing schedule and adjusting routes as needed to avoid traffic delays.
- Built strong professional relationships with clients through attentive listening, excellent rapport-building skills, and genuine empathy for their needs.
- Assisted passengers with luggage handling and ensured they were comfortably settled into the limousine before commencing each journey.
- Delivered passengers to destinations safely and on time.
- Maintained excellent condition of vehicles through re-fueling, cleaning and repairing.
- Planned routes based on knowledge of local areas, GPS information, and customer preferences.
- Adhered to tight schedule and met departure and arrival deadlines.
- Helped passengers with luggage, collected fares and politely answered questions.
- Pointed out landmarks and other points of interest to passengers.
Limousine Chauffeur
Nissan Rent-A-Car,Pasay
- Participated in ongoing training opportunities related to driving techniques, safety regulations, and client relations best practices.
- Safely navigated various weather conditions to minimize delays and maintain client schedules.
- Handled sensitive client information with discretion to maintain confidentiality and build trust among clientele.
- Exhibited flexibility in accommodating last-minute schedule changes or route adjustments as needed.
- Assisted clients with luggage handling, contributing to a seamless travel experience.
- Conducted advanced trip planning based on clients'' preferences or requirements for each journey.
Chauffeur-Sales Personnel
Sixt Rent-A-Car Manila
- Ensured safe and timely transportation for clients, providing a professional and courteous service.
- Assisted passengers with luggage to enhance customer satisfaction.
- Maintained cleanliness and organization of vehicle to uphold company standards.
- Executed daily vehicle inspections to ensure safety and reliability.
Call Center Associates/Executive Driver
Open Access Marketing Phillipines
- Provided safe and professional transportation services for executive clients, ensuring punctuality and discretion.
- Improved client satisfaction by maintaining clean, well-maintained vehicles and delivering exceptional service.
- Transported executives to meetings, events, and appointments with a focus on efficiency and timeliness.
- Enhanced trip planning with thorough research on traffic patterns and alternate routes.
Limousine Driver
Suncity Group Manila
05.2015 - 01.2022
Train Driver A
LRTA Managed Interim
10.2000 - 01.2004
- Handled emergency situations calmly and effectively while prioritizing passenger safety above all else.
- Consistently met company performance targets for punctuality, safety, and customer satisfaction ratings.
- Collaborated with maintenance teams to address mechanical issues, minimizing downtime and disruptions to service.
- Communicated effectively with dispatchers and other team members, supporting seamless coordination of rail traffic across the network.
Education
Bachelor Of Commerce - Marketing Management
Far Eastern University
N. Reyes St. Recto, ManilaSkills
- Strong communication skills
- Vehicle maintenance knowledge
- Radio communications
- Professional manner
- Client relations
- Multi-passenger vehicles
- Luxury vehicle expertise
- Customer service
- Dependable and trustworthy
- Effective communication skills
- Multitasking Abilities
- Communication and interpersonal skills
Timeline
Limousine Driver
Suncity Group Manila
05.2015 - 01.2022
Train Driver A
LRTA Managed Interim
10.2000 - 01.2004
Limousine Driver
98 Group International & Convention Corp
Limousine Chauffeur
Nissan Rent-A-Car,Pasay
Chauffeur-Sales Personnel
Sixt Rent-A-Car Manila
Call Center Associates/Executive Driver
Open Access Marketing Phillipines
Bachelor Of Commerce - Marketing Management
Far Eastern University
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