Romina Chavez
Senior Compliance Analyst
CAPAS
Summary
Detail-oriented Compliance Officer dedicated to improving policies and procedures in all business areas. Hardworking and driven with quality-focused and proactive approach. Bringing [Number] years of experience in [Industry].
Overview
10
10
years of professional experience
2
2
years of post-secondary education
1
1
Language
Work History
Senior Compliance Analyst
Foundever
09.2023 - 02.2024
- Managed practical action plans to respond to audit discoveries and compliance violations.
- Implemented improvement initiatives and developed compliance testing program to monitor and identify gaps in new and existing practices.
- Maintained up-to-date knowledge of current and emerging compliance regulations.
- Reviewed, revised and updated compliance policies and procedures to confirm continual compliance with applicable laws.
Fraud and Risk Analyst
Concentrix
04.2022 - 12.2022
- Analyzed large amounts of data to find patterns of fraud and anomalies.
- Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity.
- Worked with third-party vendors to access and analyze data and systems.
- Testified in court for both civil and criminal cases, answering questions honestly and respectfully.
Senior Agent Team Lead/Regulatory Compliance Analyst
Iqor
01.2017 - 04.2022
- Implemented process improvements in areas that were underperforming.
- Supervised team of [Number], providing exceptional coaching and mentoring.
- Interacted with peers in other departments, which promoted continuous share of information required for job tasks.
- Informed clients of policies and procedures.
Corporate Trainer
Sutherland
04.2014 - 01.2017
Education
Associate's degree -
Polytechnic University of the Philippines (PUP)
06.2004 - 05.2006
Bachelor of Science - Accounting And Business Management
Dominican College of Tarlac
04.2001 -
Skills
Analytical Skillsundefined
Personal Information
- Date of Birth: 11/28/87
- Gender: Female
- Nationality: Filipino
References
- Resheen Mamawan, Concentrix, 0966 250 2034
- Elizabeth Canco, Cloudstaff, 0945 623 6095
- Vijay Lo, Concentrix, 09054629753
Timeline
Senior Compliance Analyst
Foundever
09.2023 - 02.2024
Fraud and Risk Analyst
Concentrix
04.2022 - 12.2022
Senior Agent Team Lead/Regulatory Compliance Analyst
Iqor
01.2017 - 04.2022
Corporate Trainer
Sutherland
04.2014 - 01.2017
Associate's degree -
Polytechnic University of the Philippines (PUP)
06.2004 - 05.2006
Bachelor of Science - Accounting And Business Management
Dominican College of Tarlac
04.2001 -
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