Romilyn Garduce
Tarlac City, Province of Tarlac
Summary
Motivated and driven individual with more than 2 years of valuable experience with passion for continuous growth. Enhancing customer satisfaction and team productivity through effective problem-solving and critical thinking. My resilience and with positive team spirit stand out, embodying a solution-oriented mindset that drives efficiency and fosters a motivating environment.
As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on task, collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Sutherland Global
10.2022 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Increased efficiency and team productivity by sharing best practices.
- Delivered prompt service to prioritize customer needs.
Education
High School Diploma -
Alegria National Highschool
Northern Samar.Bachelor of Science - Tourism And Hospitality Management
Northwest Samar State University
06-2022
Skills
An experienced problem solving professional, who utilizes critical thinking and systematic approach to resolve complex problems
A resilient and adaptable individual, who maintains a solution oriented mindset to successfully overcome obstacles and setbacks
A positive and enthusiastic team player who fosters a motivating and uplifting environment for fellow team members
Languages
English
Filipino
Timeline
Customer Service Representative
Sutherland Global
10.2022 - Current
High School Diploma -
Alegria National Highschool
Bachelor of Science - Tourism And Hospitality Management
Northwest Samar State University
Similar Profiles
BEATRICE WANJUBEATRICE WANJU
Customer Service Representative at Sutherland GlobalCustomer Service Representative at Sutherland Global
Christian RanidoChristian Ranido
Customer Service Representative at Sutherland GlobalCustomer Service Representative at Sutherland Global
Tracey-Ann BlairTracey-Ann Blair
Acting Manager at Sutherland GlobalActing Manager at Sutherland Global