Romeo Jr. Corpuz
General Santos, Province Of South Cotabato
Summary
Professional retail leader with proven track record in driving sales and maximizing customer satisfaction. Focus on fostering team collaboration and adapting to evolving business needs. Skilled in staff training, enhancing store operations, and basic inventory management. Known for dependability, effective communication, and delivering consistent results.
Overview
14
14
years of professional experience
Work History
Retail Sales Supervisor
J & J Cote A/o Canadian Tire
04.2023 - 03.2025
- Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening.
- Ensured compliance with all company policies and procedures, including those related to safety, health, and workplace conduct.
- Supported colleagues in their professional development through regular coaching sessions aimed at improving skills related to customer interaction.
- Created and implemented employee monthly action plans to increase sales and customer loyalty.
- Mentored and trained new employees, resulting in a more knowledgeable and efficient sales team.
- Monitored inventory to recommend stock levels, maximizing profits and minimizing losses.
- Maintained visual merchandising standards throughout the store, creating an appealing shopping experience for all customers.
- Conducted regular staff meetings to discuss goals, challenges, and opportunities for improvement within the retail environment.
- Created a positive work environment by fostering open communication and recognizing employee achievements regularly.
- Collaborated with other supervisors to develop and implement operational improvements for increased efficiency.
- Oversaw daily operations of the sales floor, delegating tasks appropriately to ensure smooth functioning at all times.
- Implemented loss prevention strategies, reducing instances of theft and shrinkage within the store.
Retail Store Supervisor
Jarir Marketing / Jarir Marketing
01.2017 - 02.2023
- Achieved yearly sales target set by the company
- Fulfilled online orders efficiently
- Coached employees, effectively assessed their development and set recommendations based on their performance on a weekly basis
- Effectively delegated responsibilities to sales associates ensuring smooth store operations
- Monitored and maintained inventories, kept merchandise on the required stacking level
- Ensured minimal company loss through theft prevention training on sales associates
- Daily inspection of showroom building for health & safety, maintenance purposes
- Monitored market trends ensuring availability of in-demand products
Retail Sales Associate
Jarir Bookstore / Jarir Marketing
02.2011 - 12.2016
- Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
- Contributed to loss prevention efforts by being vigilant of potential theft risks on the sales floor
- Maintained cleanliness and orderliness within workplace
- Participated in periodic inventory counts to maintain accurate stock levels.
Education
Bachelor of Arts - Psychology
University of Northern Philippines
Vigan, Province Of Ilocos Sur, Philippines03-2002
Skills
- Customer relationship building
- Computer proficiency
- Employee scheduling
- Staff training and development
- Operations
- Merchandise display
- Inventory control
- Decision-making
Timeline
Retail Sales Supervisor
J & J Cote A/o Canadian Tire
04.2023 - 03.2025
Retail Store Supervisor
Jarir Marketing / Jarir Marketing
01.2017 - 02.2023
Retail Sales Associate
Jarir Bookstore / Jarir Marketing
02.2011 - 12.2016
Bachelor of Arts - Psychology
University of Northern Philippines
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