Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Romeo Galvez

Romeo Galvez

Senior Housekeeper/Steward
Bacoor

Summary

Dynamic and detail-oriented professional with a proven track record at Stena Line, excelling in housekeeping and customer service. Recognized for enhancing guest satisfaction through meticulous cleaning and effective teamwork. Proficient in deep cleaning techniques and adept at multitasking, ensuring a welcoming environment and efficient operations.

Overview

14
14
years of professional experience
2011
2011
years of post-secondary education
10
10
Certifications

Work History

Housekeeper/Steward

Stena Line
04.2012 - 07.2024
  • Company Overview: Stena Line - Netherlands
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Uphold high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Coordinated with the front desk to prioritize room assignments based on guest arrivals and departures.
  • Supported culture of continuous improvement by participating in training sessions on new cleaning technologies and methods.
  • Stena Line - Netherlands

Service Crew

Jollibee
07.2011 - 11.2011
  • Company Overview: Jollibee - Makati City, Metro Manila, Philippines
  • Enhanced customer satisfaction by providing efficient and friendly service.
  • Collaborated with team members to meet high standards of service during peak hours.
  • Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
  • Prepared food items accurately and quickly, adhering to strict food safety guidelines.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Jollibee - Makati City, Metro Manila, Philippines

IT Technician/Encoder

Center for Educational Measurement, Inc.
08.2010 - 03.2011
  • Company Overview: Center for Educational Measurement, Inc. - Makati City, Metro Manila, Philippines
  • Maintained office PCs, networks and mobile devices.
  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
  • Adapted to various encoding platforms, enhancing flexibility in data management tasks.
  • Center for Educational Measurement, Inc. - Makati City, Metro Manila, Philippines

Education

Bachelor of Science - Computer Science

Negros Oriental State University-Siaton Campus

Skills

Teamwork

Certification

Proficiency in Survival Craft and Rescue Boat

Timeline

Housekeeper/Steward

Stena Line
04.2012 - 07.2024

Service Crew

Jollibee
07.2011 - 11.2011

IT Technician/Encoder

Center for Educational Measurement, Inc.
08.2010 - 03.2011

Bachelor of Science - Computer Science

Negros Oriental State University-Siaton Campus
Romeo GalvezSenior Housekeeper/Steward