Romelyn Escabillas
Dalaguete, Cebu
Summary
Punctual and honest cashier/teller with solid background in payment-transaction and customer service environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Government Teller/Cashier Assistant
Local Government Unit Of Dalaguete
Poblacion, Province Of Cebu, Philippines
11.2018 - Current
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Assisted customers in making payments for water bills, tax payments, cedula, business permit and mayor's permit.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
- Promoted a welcoming atmosphere in the LGU office by greeting customers warmly upon arrival and addressing them by name when possible.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
Education
Bachelor of Science - Information Technology
Cebu Technological University - Argao Campos
Poblacion, Argao, Cebu04.2018
Skills
- Exceptional customer service
- Strong Work Ethic
- Professionalism and Courtesy
- Excellent time management skills
- Computer Skills
- Microsoft Office
- cash register machine
- cash handling
Certification
Public Service Values Program (LGU-Dalaguete Batch 2)
Timeline
Government Teller/Cashier Assistant
Local Government Unit Of Dalaguete
11.2018 - Current
Bachelor of Science - Information Technology
Cebu Technological University - Argao Campos