Summary
Overview
Work History
Education
Skills
Certification
Trainings
Work Availability
Quote
Timeline
OperationsManager
Romela Gamas

Romela Gamas

Account Manager
Cauayan City

Summary

Motivated Branch Manager passionate about providing excellent customer service and exceeding expectations. Talented professional well-versed in service marketing and credit offerings. Inspires staff loyalty through strong leadership and communication skills. Skilled Branch Manager with demonstrated success in coordinating team and financial activities. Friendly and adaptable professional with remarkable leadership and program management skills. Highly detail-oriented and professional Account Manager successful at meeting and exceeding branch goals. Expertise in customer service relations and sales management. Enterprising Account Manager successful in leading every facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change. Self-directed Account Manager with adaptability to meet changing operational needs. Energetic and resourceful professional proficient in program management and team leadership. Innate sales abilities and customer service skills. Results-driven Account Manager experienced in financial statement review, auditing and reporting. Well-versed in producing reports, evaluating department operations and handling month- and year-end closings. Meticulous, conscientious and methodical in approach. Proactive Account Manager with strong background in financial analysis, budgeting and forecasting. Develops and implements financial plans and delivers strategic financial advice. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Account Manager position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

13
13
years of professional experience
4
4
years of post-secondary education
3
3
Certifications

Work History

Branch Manager

Motortrade Nationwide Corporation
Cauayan
09.2005 - 01.2019
  • Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
  • Engaged employees in business processes with positive motivational techniques.
  • Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
  • Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
  • Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
  • Implemented service improvements to enhance sales cycle.
  • Compiled database of loan applicants' credit histories, financial statements and other financial information.
  • Launched new training program to boost employee skills and staff retention rate.
  • Resolved various issues impacting sales management and business operations.
  • Boosted sales and customer loyalty through incentive programs.
  • Examined customer loan applications for loan approvals and denials.
  • Submitted loan applications to underwriter for verification and recommendation.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Assessed employee performance and developed improvement plans.
  • Maintained friendly and professional customer interactions.

Education

Bachelor Of Science In Commerce - Computer Science

Saint Mary’s University
Bayombong Nueva Vizcaya
06.1992 - 03.1996

Skills

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Certification

Certificate of Participation DigitaljobsPh Technical Training October 12, 2023 to November 17,2023

Trainings

Training for Trainers Effectiveness Program by COLE HOPKINS Consultants


A Basic Supervisory Development Workshop by FIAT Training and Consultancy Corp.


Team Building Seminar and Outdoor Adventure Workshop by Concerted Management Corp.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Certificate of Participation DigitaljobsPh Technical Training October 12, 2023 to November 17,2023

10-2023

Branch Manager

Motortrade Nationwide Corporation
09.2005 - 01.2019

Bachelor Of Science In Commerce - Computer Science

Saint Mary’s University
06.1992 - 03.1996
Romela GamasAccount Manager