Summary
Overview
Work History
Education
Skills
Personal Information
References
Timeline
Generic
ROMEL ABAD

ROMEL ABAD

Sales & Operations
City of Antipolo

Summary

To be an integral part of an organization that continuously put forth collaborative effort to achieve business goals and promote a positive and a balance work space.

Overview

22
22
years of professional experience
2
2
years of post-secondary education

Work History

Client Management Specialist

EBIZolutions, Inc.
09.2023 - 04.2024
  • Increased sales revenue with targeted opportunities and strategic product positioning.
  • Interpreted clients' needs and introduced services to fit specific requirements.
  • Listened and responded to customer requests and forwarded necessary information to superiors.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Collaborated with internal departments to align marketing campaigns.
  • Created and managed project plans, timelines and budgets.
  • Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
  • Generated reports detailing findings and recommendations.
  • Gathered, organized and input information into digital database.
  • Collaborated with cross-functional teams to achieve project goals on time and within budget.
  • Monitored industry trends to adapt strategies accordingly.

Service Engagement Officer

EBIZolutions, Inc.
04.2023 - 09.2024
  • Engage Local Government Executives and/or Administrators aand promote compliance on Digital Transformation initiatives of the National Government per RA 11927 through various technical solutions and platforms
  • Identify LGU's with budget appropriations on digitalization and present solutions to streamline public services through digital and technical advancement
  • Market compliance on Republic Act 10173 or the Data Privacy Act of 2012 to all local government units and highlight the benefits of its coverage.
  • Schedule meetings with LGU Executives and authorized representatives for presentations, trainings and road shows

Assistant Operations Lead, Regional Lead

Service Contractor- EBIZolutions, Inc.
10.2021 - 04.2023
  • Assist the Operations Lead in coordination with Regional Leads on the operational status of the Vaccination Information Management System
  • Ensure the correctness and timeliness of reports being uploaded through the Vaccination Administration System Line List (VASLL) by all LGUs Nationwide with the assistance of concerned Regional Leads for submission to National Vaccination Operations Center
  • Attend regular cadence for updates on various activities and directives from NVOC.
  • Discuss plan with LGUs and Regional government representative to achieve 100% compliance on vaccination activities

Advance Technical Support Representative

Telephilippines, Inc.
6 2021 - 07.2021
  • Served as an escalation point for challenging cases, effectively addressing customer concerns and finding appropriate resolutions.
  • Researched and identified solutions to technical problems.
  • Assisted customers in identifying issues and explained solutions to restore service and functionality.
  • Diagnosed and troubleshot hardware, software and network issues.


Area Manager

Enterprise Car Lease Phils., Inc
2 2016 - 9 2020
  • Handles all guests’ transportation requirements of 5 star hotels and BPO within Bonifacio Global City.
  • Communicate with hotel executives and managers on standards and policies compliance. Resolve transportation issues that may arise during the course of the service.
  • Ensure that all staff and drivers are align to company’s rules and regulation at all times.
  • Forecast adequate manning versus transaction needs.
  • Must ensure that all vehicles and other operation peripherals are in sufficient and in A1 condition by strictly following preventive maintenance schedules and repair.
  • Managed Accounts

1. ASEAN 2017

2. SEA Games 2019

3. Shangri-La The Fort Manila

4. Ascott BGC

5. OPTUM

Special Events Manager / Branch Manager

Europcar Philippines, Inc.
01.2003 - 01.2016

Manages all transportation and manpower requirements for Special event such as:

  • State Visits, Ministerial meetings
  • Government related Conferences and International Conventions.

Manages hotel operation as transport providers for Guest and corporate clienteles:

1. New World, IHG Group, GoHotel Chains, Ayala Hotels

2. APEC 2015

3. 100+ State Visits

4. Inauguration of the President of the Philippines (GMA).

5. ASEAN Summit and related meetings

6. Ministerial meetings of ASEAN countries

7. Government Senior Officials Meetings

8. Asia Pacific Consultation meeting

Education

Some College (No Degree) - Computer Technology

Technological University of The Philippines - Manila Technician Institute
Taguig, Metro Manila
01.1989 - 01.1991

Skills

Problem-solving aptitude

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Personal Information

  • Age: 49
  • Height: 170 cm
  • Weight: 75 kg
  • Date of Birth: 06/24/72
  • Gender: Male
  • Nationality: Filipino
  • Marital Status: Married
  • Religion: Catholic Christianity

References

  • Aiza Marie Abayata, Cainta, Rizal, 09173255481
  • Abelardo Reyes, Quezon City, Metro Manila, 09759776090
  • Linda P. Nadres, Pateros, Metro Manila, 09953023115

Timeline

Client Management Specialist

EBIZolutions, Inc.
09.2023 - 04.2024

Service Engagement Officer

EBIZolutions, Inc.
04.2023 - 09.2024

Assistant Operations Lead, Regional Lead

Service Contractor- EBIZolutions, Inc.
10.2021 - 04.2023

Special Events Manager / Branch Manager

Europcar Philippines, Inc.
01.2003 - 01.2016

Some College (No Degree) - Computer Technology

Technological University of The Philippines - Manila Technician Institute
01.1989 - 01.1991

Advance Technical Support Representative

Telephilippines, Inc.
6 2021 - 07.2021

Area Manager

Enterprise Car Lease Phils., Inc
2 2016 - 9 2020
ROMEL ABADSales & Operations