Summary
Overview
Work History
Skills
Software
Work Availability
Timeline
Education
RegisteredNurse
Roma Xanthe Jane  Confer

Roma Xanthe Jane Confer

MEDICAL VIRTUAL ASSISTANT
LAGUNA

Summary

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams.


Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing work of completion consultants and completion supervisors. Successful introducing lean manufacturing to increase productivity and cut costs of completion. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives.

Overview

6
6
years of professional experience
4
4
Certificates
5
5
years of post-secondary education

Work History

Operations Manager

AIRBNB
Calamba
06.2021 - 05.2023
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Identified and resolved unauthorized, unsafe, or ineffective practices
  • Set, enforced, and optimized internal policies to maintain responsiveness to demands
  • Devised processes to boost long-term business success and increase profit levels
  • Introduced new methods, practices, and systems to reduce turnaround time
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines
  • Developed systems and procedures to improve operational quality and team efficiency
  • Increased profit by streamlining operations


Operations Manager

VOYAGE MANAGEMENT
LAGUNA
03.2019 - 03.2022
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Devised processes to boost long-term business success and increase profit levels.
  • Identified and resolved unauthorized, unsafe, or ineffective practices
  • Set, enforced, and optimized internal policies to maintain responsiveness to demands
  • Devised processes to boost long-term business success and increase profit levels
  • Introduced new methods, practices, and systems to reduce turnaround time

Medical Billing Associate

6th Infantry Division Kampilan Division, Military Hospital
Cotabato City
01.2017 - 02.2018
  • Reviewed patient diagnosis codes to verify accuracy and completeness.
  • Adhered to established standards to safeguard patients' health information.
  • Posted payments and collections on regular basis.
  • Reviewed patient records, identified medical codes, and created invoices for billing purposes.
  • Filed and updated patient information and medical records.
  • Communicated with insurance providers to resolve denied claims and resubmitted.
  • Prepared billing statements for patients and verified correct diagnostic coding.
  • Verified accuracy of accounts payable payments, resulting in 100% reduction in payment errors and check reissues
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Completed clinical procedures and gathered patient data for interpretation by physician.

Skills

Customer relations specialist

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Software

Electronic Health Record (EHR)

Electronic medical records (EMRs)

Canva

Microsoft Office

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Certified Medical Virtual Assistant

09-2023

HIPAA for Health Workers Certified

09-2023

CERTIFIED HIPAA For Health Workers - HEALTH WORKERS

360 TRAINING COMPANY
09.2023 - 10.2023

TRAINED MEDICAL VIRTUAL ASSISTANT - Telemedicine

Vas of The Future
09.2023 - 10.2023

General Virtual Assistant

08-2023

Certified Tesol Teacher

12-2022

Operations Manager

AIRBNB
06.2021 - 05.2023

Operations Manager

VOYAGE MANAGEMENT
03.2019 - 03.2022

Medical Billing Associate

6th Infantry Division Kampilan Division, Military Hospital
01.2017 - 02.2018

Bachelor of Science - Nursing

NOTRE DAME UNIVERSITY
06.2005 - 03.2010

Education

CERTIFIED HIPAA For Health Workers - HEALTH WORKERS

360 TRAINING COMPANY
Austin Texas Usa
09.2023 - 10.2023

TRAINED MEDICAL VIRTUAL ASSISTANT - Telemedicine

Vas of The Future
Manila
09.2023 - 10.2023

Bachelor of Science - Nursing

NOTRE DAME UNIVERSITY
Cotabato City
06.2005 - 03.2010
Roma Xanthe Jane ConferMEDICAL VIRTUAL ASSISTANT