Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic
ANGELO A. JUEZAN

ANGELO A. JUEZAN

Taytay

Summary

Seeking a challenging position in a reputable organization where I can expand my knowledge, skills, and experience as a Call Center Representative. I am a highly dedicated, motivated, and goal-oriented individual, with excellent communication skills, and extensive experience in customer service. Committed to delivering superior customer experiences through effective communication, and strong problem-solving abilities. Ready to leverage my multitasking and interpersonal skills to contribute to the success of a company that prioritizes customer satisfaction and experience.

Overview

7
7
years of professional experience

Work History

Operations Technical Support III

Telus Digital Philippines Inc
Taguig City
09.2024 - Current

Customer Service Representative

Sutherland Global Services Philippines Inc
Taguig City
09.2022 - 09.2023

Customer Experience Agent

Alorica Teleservices Inc
Quezon City
07.2021 - 05.2022

Customer Service Representative

Transcom Worldwide Philippines Inc
Pasig City
03.2019 - 12.2020

Education

Bachelor of Secondary Education - Major in ENGLISH

NEGROS ORIENTAL STATE UNIVERSITY
Guihulngan City, Philippines
02-2017

Skills

  • Excellent communication both written and verbal
  • Interpersonal skill
  • Professionalism and strong work ethic
  • Flexibility
  • Adaptability
  • Technical troubleshooting
  • Analytical thinking
  • Systems diagnostics
  • Problem solving
  • Team collaboration
  • Attention to detail

Accomplishments

  • Class Valedictorian - 2010
  • Drama, Debate and English Society Vice President
  • English Awardee

References

  • ROMANO CASTELVI DUMLAO, KYNDRYL PHILIPPINES INCORPORATED, VM WARE ADMIN, 09997059464
  • DONNA ROSE REGAJAL, Banco De Oro, Bank Teller, 0951-164-0846
  • KATHERINE GELACIO, WILLIS TOWERS WATSON, CUSTOMER SERVICE REPRESENTATIVE, 09776125638

Timeline

Operations Technical Support III

Telus Digital Philippines Inc
09.2024 - Current

Customer Service Representative

Sutherland Global Services Philippines Inc
09.2022 - 09.2023

Customer Experience Agent

Alorica Teleservices Inc
07.2021 - 05.2022

Customer Service Representative

Transcom Worldwide Philippines Inc
03.2019 - 12.2020

Bachelor of Secondary Education - Major in ENGLISH

NEGROS ORIENTAL STATE UNIVERSITY
ANGELO A. JUEZAN