Rolando A Callada jr
pangarap village caloocan city,catholic
Summary
Dedicated Housekeeping Attendant with strengths in customer engagement and service excellence. Completes cleaning tasks to high standards, ensuring customer satisfaction and loyalty. Communicates effectively with team members to uphold hospitality standards and improve service quality.
Overview
5
5
years of professional experience
Work History
Housekeeping Attendant
okada manila
parañaque city, mertro manila, philippines
02.2024 - 04.2026
- Served guests by cleaning guest rooms to ensure a comfortable stay. and changed linen to high standards.
- Completed cleaning projects on time, maintaining customer satisfaction and loyalty.
- Executed cleaning tasks according to instructions within tight timeframes.
Dishwasher
jollibee
san jose del monte bulacan , philippines
07.2022 - 01.2023
- Efficiently turned around dirty pots during peak trading hours, supporting kitchen operations.
- Maintained kitchen cleanliness and hygiene through regular deep cleans, ensuring a safe working environment.
- Managed disposal of kitchen waste and recycling to uphold sanitation standards.
Service Crew Member
McDonald's
quezon city , philippines
04.2021 - 05.2022
- Maintained outstanding customer satisfaction levels by delivering service with a smile and going the extra mile to attend to customer requirements.
- Welcomed customers warmly upon entry to create a friendly atmosphere.
- Took food orders from guests, proactively promoting deals and meal add-ons for upselling purposes.
Education
Certificate of Higher Education - bacherlor of science in hospitality management
st. vincent de ferrer camarin collage
Caloocan City01-2024
Skills
- Hospitality standards
- Service excellence
- Customer service
- Time management
- Team collaboration
- Flexible availability
Accomplishments
- Created and developed critical policies to consistently exceed quality and production targets.
- Recognised by management for [Good] projects delivering outstanding
Timeline
Housekeeping Attendant
okada manila
02.2024 - 04.2026
Dishwasher
jollibee
07.2022 - 01.2023
Service Crew Member
McDonald's
04.2021 - 05.2022
Certificate of Higher Education - bacherlor of science in hospitality management
st. vincent de ferrer camarin collage