Diligent Engineering and Production Manager bringing more than 21 years of experience in operations, production management, organizational development and team building within diverse FMCG industries. Proficient in planning, coordinating and executing successful production strategies. Adept at improving operational stability, efficiency and profitability. Team-minded individual works well with senior stakeholders and effectively prioritize tasks.
Hi, I’m
ROLANDO DELA CRUZ
Mechanical Engineer
B11 L13E Ph2 Venus Drive, Grandvalley Subdivision,ANGONO,RIZAL
Summary
Overview
24
years of professional experience
7
years of post-secondary education
2
Certifications
1
Language
Work History
BNBM PNG LTD.Lae, Morobe Province
Operations Manager
10.2020 - 06.2021
Job overview
- Advanced productivity KPIs by leading trainings on procedures and safety practices.
- Directed initiatives to achieve regulatory compliance, foster good manufacturing practices and meet component quality standards.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Led warehouse improvement initiatives to advance operational efficiencies and increase revenue.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Spearheaded department training for appraisals of new components.
- Investigated and resolved departmental non-conformances.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Supported top-level decision-making and strategy planning, forging productive relationships with top leaders and serving as key advocate for various personnel issues.
- Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Trained and guided team members to maintain high productivity and performance metrics.
Islands Petroleum Ltd.Kokopo, ENBP
Relieving Depot Manager
04.2016 - 03.2020
Job overview
- Trained and mentored new employees to maximize team performance.
- Adhered to company standards and compliance requirements for operations and cleanliness of all areas.
- Modernized and improved operational procedures to increase productivity and profitability while tightly controlling costs.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Exercised composure under pressure and in escalated customer service scenarios.
- Kept employees operating productively and working on task to meet business and customer needs.
- Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- Supervised employees and oversaw quality compliance with company standards for fuel deliveries and services.
NGIP Agmark Ltd. - Rabweld Engineering, Slipway and FabricationsRabaul, ENBP
Training and Development Manager
10.2014 - 03.2016
Job overview
- Coordinated ongoing technical training and personal development classes for staff members.
- Reviewed and edited all training materials for accuracy and company policy compliance.
- Assessed skill gaps for employees in fabrication department and developed training courses to meet identified needs.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Organized and edited training manuals, multimedia visual aids and other educational materials.
- Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes.
- Developed surveys to identify training needs based on projected production processes and changes.
- Analyzed effectiveness of training programs at all levels and recommended updates.
- Implemented new learning strategies depending upon employees' skill levels.
- Developed departmental systems and procedures to better align workflow processes.
BNG Trading Company Ltd.Lae, Morobe Province
Production and Maintenance Manager
10.2012 - 11.2013
Job overview
- Monitored safety compliance to maintain strict standards and protect team members from harm.
- Organized ongoing maintenance schedules to boost system performance.
- Shrunk knowledge gaps with ongoing training and close employee mentoring for new and less experienced team members.
- Evaluated final results to determine quality levels and isolate root causes of any identified faults.
- Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.
- Established and documented protocols for preventive maintenance procedures, decreasing equipment issues and reducing downtime [Number]%.
- Managed efficient teams of up to 100 employees.
- Delegated tasks to carefully selected employees in alignment with resource management goals.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Created work schedules and set up training for 10 employees working on maintenance equipment.
- Created and implemented maintenance program to optimize operational efficiency and reduce downtime.
- Investigated and corrected mechanical problems with machinery such as mazzoni and britania stamping machines
- Rolled out improved training programs for maintenance employees.
- Contributed to development, implementation and execution of maintenance programs.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Planned and implemented solutions for technical problems such as chillers and compressor.
Panamex Pacific (PNG) Ltd.Lae, Morobe Province
Engineering and Production Manager
08.2009 - 08.2012
Job overview
- Assessed manufacturing processes and recommended improvements to increase productivity.
- Resolved issues quickly to maintain productivity goals.
- Directed key personnel in correct production techniques to achieve required quality.
- Addressed personnel issues and scheduling conflicts promptly.
- Implemented quality improvement changes to minimize product defect rates.
- Implemented program changes to identify and quickly resolve root cause issues bottlenecking production levels.
- Developed and implemented cost controls and other expense reduction measures.
- Created streamlined production schedules and collaborated with production employees to communicate objectives and goals.
- Standardized production procedures, job roles and quality assurance guidelines.
- Completed and submitted monthly and yearly reports to support executive decision making.
- Managed continuous improvement initiatives to drive gains in quality, flow and output.
- Created and regularly updated department work instructions and reports.
Department of Education - TVET, Lae Technical College now National Polytechnic Institute of PNGLae, Morobe Province
Lecturer, Diploma in Mechanical Engineering
09.2001 - 09.2009
Job overview
- Utilized instructional technologies in course delivery for both in-class and online instruction to engage and educate students.
- Delivered lectures at appropriate pace and pronunciation for optimal audience comprehension by non-native English-speaking students.
- Arranged syllabus, developed schedule, and determined reading list for varied courses simultaneously, giving students appropriate time to complete assignments and absorb information.
- Graded assignments according to strict institutional policies and upheld guidelines for academic integrity while disciplining plagiarism and cheating accordingly.
- Held weekly office hours to work with struggling students one-on-one and increase GPAs.
- Mentored undergraduate and graduate students in effective next-steps for education and career preparedness.
- Designed and distributed lecture handouts to round out material and increase student understanding.
- Gave presentations on solving problems to student classrooms using PowerPoint and Google Classroom technology.
Don Bosco Technical School - GabutuBadili, NCD
Deputy for Technical Affairs
07.1997 - 12.2000
Job overview
- Participated in team-building activities to enhance working relationships.
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Created plans and communicated deadlines to ensure projects were completed on time.
- Resolved problems, improved operations and provided exceptional service.
- Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
- Handled [number] calls per [timeframe] to address customer inquiries and concerns.
- Developed team communications and information for meetings.
Education
Adamson UniversityMandaluyong, Philippines
Bachelor of Science from Mechanical Engineering
10.1984 - 10.1990
University Overview
Don Bosco Technical CollegeMandaluyong, Philippines
No Degree from Basic Machine Shop Course
03.1980 - 04.1981
University Overview
Don Bosco Technical CollegeMandaluyong, Philippines
No Degree from Basic Auto - Cad
04.2000 - 05.2000
University Overview
Skills
Project planning and development
Lean manufacturing and quality systems
Operations management
Strategic planning
Staff Management
Purchasing and procurement
Project Management
Performance Evaluations
Raw materials, packaging and production
Accomplishments
Accomplishments
- Supervised team of 100 staff members.
- Resolved product issue through consumer testing.
- Reduced lost workdays and recordable incidents to 3% by implementing a safety awareness program.
Affiliations
Affiliations
- Institute of Engineers of PNG
- National Apprenticeship and Trade Testing Board (NATTB)
- National Training Council (NTC)
Certification
Certified [Trade Assessor], [NATTB] - [2000]
Timeline
Operations Manager
BNBM PNG LTD.
10.2020 - 06.2021
Relieving Depot Manager
Islands Petroleum Ltd.
04.2016 - 03.2020
Training and Development Manager
NGIP Agmark Ltd. - Rabweld Engineering, Slipway and Fabrications
10.2014 - 03.2016
Production and Maintenance Manager
BNG Trading Company Ltd.
10.2012 - 11.2013
Engineering and Production Manager
Panamex Pacific (PNG) Ltd.
08.2009 - 08.2012
Lecturer, Diploma in Mechanical Engineering
Department of Education - TVET, Lae Technical College now National Polytechnic Institute of PNG
09.2001 - 09.2009
Don Bosco Technical College
No Degree from Basic Auto - Cad
04.2000 - 05.2000
Deputy for Technical Affairs
Don Bosco Technical School - Gabutu
07.1997 - 12.2000
Adamson University
Bachelor of Science from Mechanical Engineering
10.1984 - 10.1990
Don Bosco Technical College
No Degree from Basic Machine Shop Course
03.1980 - 04.1981