Rolando Cuneta
2463 AURORA STREET PASAY CITY
Summary
Dynamic leader with a proven track record at Silver Dishes Restaurant L.L.C, enhancing operational efficiency and implementing innovative technologies for productivity growth. Skilled in cross-functional coordination and problem-solving, achieving significant improvements in service delivery and profitability. Expert in operational planning and team empowerment, driving organizational success through strategic decision-making and effective communication.
Overview
9
9
years of professional experience
Work History
OPERATION MANAGER
Silver Dishes Restaurant L.L.C
08.2012 - 10.2014
- Introduced innovative technologies to modernize operations, resulting in enhanced productivity and streamlined processes.
- Implemented data-driven decision-making techniques, improving overall operational effectiveness and profitability.
- Leveraged industry best practices to optimize workflow efficiencies and drive improvements in service delivery timescales.
- Led successful organizational restructuring efforts, increasing efficiency while minimizing employee turnover.
- Accomplishes restaurant human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; and enforcing policies and procedures.
- Achieves restaurant operational objectives by contributing information and recommendations to strategic plans and reviews, preparing and completing action plans, implementing production, productivity, quality, and customer-service standards, resolving problems, completing audits, identifying trends, determining system improvements, and implementing change.
- Meets restaurant financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.
- Plans menus by consulting with chefs, estimates food costs and profits, and adjusts menus.
- Maintains a safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures; complying with legal regulations; securing revenues; developing and implementing disaster plans; and maintaining security.
- Updates job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.
- Controls costs by reviewing portion control and quantities of preparation, minimizing waste, and ensuring high quality Of preparation.
- Enhances department and organization reputation by accepting ownership for accomplishing new and different requests, and exploring opportunities to add value to job accomplishments.
- Maintains ambiance by controlling lighting, linen service, glassware, dinnerware, and utensil quality and placement; monitoring food presentation, and service.
Team Leader / Supervisor /Quality Control Coord
Du Telecom Warehouse
10.2007 - 07.2010
- Monitored achievement of goals while giving necessary feedback.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
Assistant Administrative Secretary
Double R Snack House
08.2005 - 09.2006
- Streamlined office processes by implementing efficient filing and organizational systems.
- Developed a more organized database system for client contact information, streamlining future communications efforts.
- Collaborated with multiple departments to facilitate smooth operations in the office, fostering teamwork among colleagues.
- Implemented a new record-keeping system which greatly reduced time spent searching for documents when needed urgently by upper management personnel.
Education
Accreditation And Equivalency Passer -
Pasay West Highschool
Pasadenia St.Harisson Pasay City2000
Skills
- Scheduling and planning
- Operational efficiency
- Problem-solving
- Planning and implementation
- Work flow planning
- Cross-functional coordination
Languages
English
Advanced (C1)
Timeline
OPERATION MANAGER
Silver Dishes Restaurant L.L.C
08.2012 - 10.2014
Team Leader / Supervisor /Quality Control Coord
Du Telecom Warehouse
10.2007 - 07.2010
Assistant Administrative Secretary
Double R Snack House
08.2005 - 09.2006
Accreditation And Equivalency Passer -
Pasay West Highschool