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  More than 3 years of the last position as Country CRM Responsible, Thailand (Country Relationship Management) worked closely with Management team to manage and analyze customer interactions and data throughout the customer lifecycle for driving sales growth. Daily monitoring Sales team and per KPI. Follow Regional guideline and conference call if needed. Support sales team in term of customer data requested or customer presentation when internal or external meeting. Before I have been to promote to Country CRM. Several years experiences in international forwarder business processes in Airfreight and Sea freight both export and import, contract logistics, distribution and services. Work as a sales support team in resolving problems, maintain good relationship with key and global accounts, defining and implementing logistics process improvements to serve customers in mentioned below : Various experiences in many positions ranging from Claim process (temporary) Sales Support function in Marketing and Sales team, as well as CRM Super User/Country CRM Responsible. After that be promoted to Country CRM Responsible, Thailand. Meanwhile, I have still performed Operation Application Consultant. Welfare Committee 2 term (4 years)


Dynamic Account Manager offering expertise in building partnerships, with over 2 years experience of excellent client oversight, issue resolution and relationship-building expertise in the iGaming Industry.

I'm excited to be applying for the Customer support position at Werush. I believe that I am a self-motivated, resilient and compellingly persuasive individual with the ability to work independently. Additionally, I’ve developed a robust skill set that makes me effective in handling clients, supporting projects, and furthering company goals.

Having started in customer support, I’m knowledgeable in customer-relationship management and identifying consumer needs. I excel at attracting new Players, negotiating for more deposits, and giving presentations to prospective VIPs’ customers.

As an account manager, I gained experience working with multiple customers and projects at once, developing strong relationships with Werush, where the company focus is placed on client satisfaction. With my outstanding multi-tasking skills and client experience, I believe that I will be an asset to the customer support team.

BSc. in Computer Science & Math from Osmania University, with an experience of 17.5 years in Sales & Client Services/Senior Sales Associate & Relationship Manager. Sales & Client Services/Senior Sales Associate / Proposal Writer& Relationship Manager Good planning and organizing skills Consultative Selling and Account Management Clients Handling and Management Extensive experience in client services, renewals Knowledgeable in Microsoft Office programs Good oral and written communication skills A goal-oriented person, self-determined, pro-active and with spectacular commitments towards the duty and responsibilities. A quick learner in fast paced environment. Versatile Customer Support Manager highly effective at conflict resolution and persuasive communication. Knowledgeable about quality assurance and training to support and set up teams for success. Hardworking and reliable with excellent attention to detail to manage processes and timelines to accomplish tasks.

Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.

ROLAND TRIPULCA AGRIPA

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Rex Education

Suzuki Auto Pasong Tamo Makati

Suzuki Auto Caloocan

Robinsons Land Corporation

Empire East Land Holdings Inc.

Liberty Commercial Center

Education

Bicol University College of social sciences and philosophy

HOMAPON NATIONAL HIGH SCHOOL
Homapon Legazpi City

ESTANZA ELEMENTARY SCHOOL
Estanza Legazpi City

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Position Applying for

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Material Advisor (Account Manager)

Sales Executive

Sales Executive

Account Manager

Real Estate Specialist

Merchandiser

ESTANZA ELEMENTARY SCHOOL

HOMAPON NATIONAL HIGH SCHOOL

Bicol University College of social sciences and philosophy

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Summary

Overview

Work History

Rex Education

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Bicol University College of social sciences and philosophy

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Disclaimer

Position Applying for

STRENGTHS

PERSONNAL DATA

Timeline

Material Advisor (Account Manager)

Sales Executive

Sales Executive

Account Manager

Real Estate Specialist

Merchandiser

ESTANZA ELEMENTARY SCHOOL

HOMAPON NATIONAL HIGH SCHOOL

Bicol University College of social sciences and philosophy

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