Roland Ferry
Lipa City
Summary
Proven Restaurant Manager with a track record of enhancing customer satisfaction and streamlining operations at Uncle Cheffy Restaurant. Skilled in team management and POS system operation, I excel in staff training and customer engagement, significantly improving service quality and efficiency. My leadership fosters a customer-oriented and highly organized environment.
Overview
13
13
years of professional experience
Work History
Restaurant Manager
Tamariba Japanese Restaurant
Lipa City
09.2021 - 01.2023
Restaurant Manager
Uncle Cheffy Restaurant
Lipa City
01.2012 - 03.2017
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
Food Attendant
Uncle Cheffy Restaurant
Lipa
01.2011 - 01.2012
Food Attendant
Max's Restaurant
Lipa City
03.2010 - 06.2011
Education
Associate In Hotel And Restaurant Management - Hospitality And Tourism Management
Christ The King Institute
Batangas City04.2008
Skills
- Team management
- Inventory control and record keeping
- Customer engagement
- Staff management
- Operations management
- Point of sale (POS) system operation
- Customer-oriented
- Organization and prioritization
Timeline
Restaurant Manager
Tamariba Japanese Restaurant
09.2021 - 01.2023
Restaurant Manager
Uncle Cheffy Restaurant
01.2012 - 03.2017
Food Attendant
Uncle Cheffy Restaurant
01.2011 - 01.2012
Food Attendant
Max's Restaurant
03.2010 - 06.2011
Associate In Hotel And Restaurant Management - Hospitality And Tourism Management
Christ The King Institute