ROJIMA CUSTODIO
Apalit
Summary
Experienced in coordinating administrative tasks and maintaining organized office environments. Strong
organizational skills utilized to enhance office efficiency and support team operations. Proven track
record of effective communication and multitasking. Adept at meeting diverse administrative needs.
Overview
6
6
years of professional experience
1
1
Certificate
Work History
Customer Service Office Staff Member
Herbal Business
07.2020 - 02.2025
- Provided excellent customer service by addressing inquiries promptly and professionally via phone or
email correspondence. - Enhanced customer satisfaction by efficiently addressing and resolving inquiries.
- Collaborated with team members to maintain a positive work environment and achieve daily goals.
Maintained detailed records of customer interactions, streamlining future communication and support
efforts.
Cashier 2
Palawan Pawnshop Palawan Express Pera Padala
10.2019 - 07.2020
● Operated cash register for cash, remittance transactions with excellent accuracy levels.
- Demonstrated problem-solving skills when faced with complex situations like irregular transaction
patterns or suspicious activity; took appropriate action following established protocols to ensure
security and compliance were maintained at all times.
● Proven ability to learn quickly and adapt to new situations.
Office Clerk
First Consolidated Bank
11.2018 - 03.2019
Internship
● Provided clerical support to company employees by copying, faxing, and filing documents.
● Responded to inquiries from callers seeking information.
● Maintained an organized and clean office environment to boost staff productivity and overall morale.
Education
Bachelor of Science - Business Administration, Marketing Management
PALAWAN STATE UNIVERSITY
Quezon, Province Of Palawan, Philippines03.2019
Skills
- Skills
- Strong work ethic
- Organization
- Administrative and office support
- File management
- Customer service
- Document and records management
- Microsoft office
- Adaptability and flexibility
Certification
- BASIC PAWNSHOP OPERATIONS SEMINAR - LEVEL 2, - PPS ACADEMY
- BASIC JEWERLY APPRAISING SEMINAR - PPS ACADEMY
- ADVANCED JEWERLY APPRAISING - PPS ACADEMY
Reference
Rojaipha Bustos
Business Owner
Apalit, Pampanga
09219984769
Keith Norlyn Reyes
Area Supervisor
Palawan Express Pera Padala Pampanga Area
09065019594
Languages
English
Intermediate (B1)
Work Preference
Work Type
Full TimeWork Location
HybridImportant To Me
Work-life balanceCompany CultureFlexible work hoursHealthcare benefitsCareer advancementTeam Building / Company RetreatsPersonal development programsPaid sick leaveWork from home optionTimeline
Customer Service Office Staff Member
Herbal Business
07.2020 - 02.2025
Cashier 2
Palawan Pawnshop Palawan Express Pera Padala
10.2019 - 07.2020
Office Clerk
First Consolidated Bank
11.2018 - 03.2019
- BASIC PAWNSHOP OPERATIONS SEMINAR - LEVEL 2, PPS ACADEMY (DECEMBER 2019)
- BASIC JEWERLY APPRAISING SEMINAR, PPS ACADEMY (JANUARY 2020)
- ADVANCED JEWERLY APPRAISING, PPS ACADEMY (MARCH 2020)
Bachelor of Science - Business Administration, Marketing Management
PALAWAN STATE UNIVERSITY
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