Rojane Paragoso
Marikina Heights
Summary
Driven customer service professional with a strong focus on problem-solving, team collaboration, and communication skills. Proven track record of enhancing customer satisfaction and achieving sales targets in retail environments. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
CameraHaus
Abreeza Ayala Mall
Davao City
06.2017 - 09.2019
- Executed daily operations with accuracy and efficiency to support team objectives.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Handled customer requests and inquiries to enhance overall satisfaction.
Retail Sales Associate
Rustan Specialty Concept - Debenhams
Davao City
02.2014 - 03.2017
- Assisted customers with product selection, delivering personalized recommendations that improved customer satisfaction.
- Greeted customers upon entering the store and provided assistance.
- Maintained visual merchandising standards, resulting in an inviting shopping environment that encouraged customer engagement.
- Collaborated with team members to achieve sales targets, fostering a supportive atmosphere that motivated peers.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
Education
High School Diploma -
Bayugan National Comprehensive High School
Bayugan City04-2013
Skills
- Product knowledge
- Sales techniques
- Customer relationship management
- Visual merchandising
- Inventory management
- Customer service
Timeline
CameraHaus
Abreeza Ayala Mall
06.2017 - 09.2019
Retail Sales Associate
Rustan Specialty Concept - Debenhams
02.2014 - 03.2017
High School Diploma -
Bayugan National Comprehensive High School