Proven Customer Service Representative with a track record of resolving high-stress situations and increasing customer loyalty at 24/7.ai. Skilled in active listening and data entry, adept at transforming customer complaints into satisfactory resolutions, enhancing company reputation. Demonstrates critical thinking and a professional demeanor under pressure.
Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.