Roger Palao
Business Owner
Caloocan City
Summary
Dedicated and resourceful business owner with over 12 years of experience successfully managing a small family business. Demonstrates a strong entrepreneurial spirit, exceptional leadership abilities, and a commitment to delivering high-quality products/services. Proven track record of driving business growth, enhancing customer satisfaction, and fostering a collaborative and positive work environment. Adept at handling diverse business functions including operations management, financial oversight, marketing strategies, and customer relations. Known for building long-lasting relationships with customers, suppliers, and the community. Committed to continuous improvement and staying updated with industry trends to ensure the business remains competitive and thriving.
Overview
30
30
years of professional experience
Work History
Driver/Operator
Grab Philippines, Mytaxi,ph
Caloocan City
01.2019 - Current
- Followed all relevant traffic laws and safety regulations.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
Business Owner
Jasvhin Trading
Caloocan City, Metro Manila, Philippines
06.2012 - Current
- Established strong customer relationships through excellent communication and attentive service.
- Consulted with customers to assess needs and propose optimal solutions.
- Conducted target market research to discover customer needs and analyze competitor trends.
- Put together realistic budgets based upon costs and fees for successfully operating business.
Wholesaler Coordinator
Ginebra San Miguel
Valenzuela, Metro Manila, Philippines
03.2011 - 04.2014
- Expanded customer base through targeted marketing strategies and attending industry events.
- Evaluated client feedback data to drive improvements in products offerings and customer service experience.
- Analyzed market trends to identify new potential clients and business opportunities.
- Increased sales revenue by establishing strong relationships with key clients and providing exceptional customer service.
- Negotiated contracts for better pricing, resulting in increased profit margins.
- Implemented inventory management systems to reduce stock discrepancies and improve warehouse efficiency.
Delivery Sales Person
San Miguel Beer
Valenzuela City
01.2003 - 04.2010
- Completed on-time deliveries by choosing best and most efficient routes.
- Managed customer inquiries and complaints in polite and professional manner.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Company Driver
Dunkin' Donuts
Malabon, Metro Manila, Philippines
06.1994 - 07.2003
- Performed daily vehicle inspections before and after trips.
- Promoted a positive company image by maintaining a clean and professional appearance both on and off the road.
- Operated with safety and skill to avoid accidents and delays.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
Education
Bachelor of Science - Mechanical Engineering
Malabon Community College
Malabon, Metro Manila, Philippines 04.2001 -
Skills
Vehicle Maintenance
Business Planning
Business Development
Purchasing and planning
Negotiation and Persuasion
Territory Management
Warehouse Operations
Pricing strategy
Time Management
Sales strategy
Client Relationship Management
Timeline
Driver/Operator
Grab Philippines, Mytaxi,ph
01.2019 - Current
Business Owner
Jasvhin Trading
06.2012 - Current
Wholesaler Coordinator
Ginebra San Miguel
03.2011 - 04.2014
Delivery Sales Person
San Miguel Beer
01.2003 - 04.2010
Bachelor of Science - Mechanical Engineering
Malabon Community College
04.2001 -
Company Driver
Dunkin' Donuts
06.1994 - 07.2003