Product Research, Video Editing, Data Entry
Rogelio Returan
CruiseShip Housekeeping Staff
Cavite
Overview
18
18
years of professional experience
1
1
Language
Work History
Housekeeping Room Attendant
Royal Caribbean Cruise Ltd.
1050 Caribbean Way Miami Florida USA
06.2006 - Current
- Leveraged problem-solving skills to address unexpected challenges quickly without compromising the quality of service.
- promoting teamwork within the department.
- Communicate with guests in a friendly and professional manner, addressing any requests or concerns
- Identify and report any maintenance issues or room damages to the supervisor
- Assist with deep cleaning tasks, such as window washing or carpet shampooing, as assigned
- Ensure the proper labeling, handling, and storage of all cleaning supplies and equipment
- Clean and maintain assigned guest staterooms and suites to the highest standards of cleanliness and organization
- Make beds, change linens, and ensure all bedding is properly aligned and presented
- Dust, polish, and wipe down all furniture, fixtures, and surfaces in the stateroom- Clean and disinfect bathrooms, ensuring sinks, showers, and toilets are spotless
- Replenish all bathroom amenities, including soap, shampoo, towels, etc.
- Attention to detail and commitment to providing excellent customer service
- Ability to work efficiently and independently with minimal supervision
- Strong organizational and time management skills
- Fluency in English, with additional language skills preferred
- Willingness to work long hours, weekends, and holidays as needed
Education
Bachelor Of Science In Marine Transportation - Marine Transportation
Asian Institute of Maritime Studies
Pasay City, Manila, Philippines04.2000
Skills
Ordering cleaning supplies
Guest Relations
Dusting furniture
Vacuuming and sweepingj
Window Cleaning
Cleaning techniques
Maintenance Coordination
Chemical Handling
Supply Inventory Management
Quality Assurance
Health Standards Compliance
Repair Service Coordination
Residential Cleaning
Restroom detailing
Safe Chemical Handling
Inventory Control
Interpersonal Communication
Self Motivation
Staff Training
Written Communication
Health and safety compliance
Germicide Application
Multitasking
Time management abilities
Continuous Improvement
Professional and Courteous
Work Planning and Organization
Attention to Detail
Trash Collection and Disposal
Analytical Skills
Relationship Building
Teamwork and Collaboration
Decision-Making
Quality control guidelines
Interior and exterior cleaning
Lost and Found Management
Professional Demeanor
Time Management
Goal Setting
Reliability
Active Listening
Data Entry
Process Improvement
Multitasking and Prioritizing
Organizational Skills
Customer Inquiry and Response
Team building
Interpersonal Skills
Storage Area Management
Effective Communication
Computer literate
Video Editing and Graphic Designing
Online Researching and Optimizing
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeImportant To Me
Career advancementHealthcare benefitsPaid sick leaveWork-life balance401k matchFlexible work hoursPersonal development programsWork from home optionSoftware
Timeline
Housekeeping Room Attendant
Royal Caribbean Cruise Ltd.
06.2006 - Current
Bachelor Of Science In Marine Transportation - Marine Transportation
Asian Institute of Maritime Studies