Rogelio Dionio Jr
IT Specialist
Iloilo City,ILI
Timeline
IT Specialist - Grupo Cerveza Group of Companies Corporation
05.2023 - Current
IT Intern - PHLPOST AREA 6
02.2022 - 05.2022
Iloilo Science And Technology University - Bachelor of Science, Information Technology
06.2018 - 07.2022
Work History
IT Specialist
Grupo Cerveza Group of Companies Corporation
05.2023 - Current
- Assisted in troubleshooting hardware and software issues to enhance system performance.
- Supported user account management and access permissions within network systems.
- Collaborated with team members to implement IT solutions for daily operational needs.
- Documented technical procedures and user guides for internal reference.
IT Intern
PHLPOST AREA 6
02.2022 - 05.2022
- Assisted in troubleshooting hardware and software issues to enhance user experience.
- Developed and maintained documentation for IT processes and procedures to ensure consistency.
- Implemented security protocols to safeguard sensitive information across the network.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Education
Bachelor of Science - Information Technology
06.2018 - 07.2022
Skills
IT troubleshooting
IT documentation
Information security
Troubleshooting
LAN/WAN
User support
Desktop/Remote support
Data entry
Summary
Seeking to transition into new field with background developed in fast-paced IT environments. Developed skills in network management and cybersecurity, ensuring robust and secure systems. Committed to bringing technical expertise and problem-solving abilities to new challenges.