ROFAIDAH H. ABDUL JABBAR
Customer Service Representative
Baclaran
Summary
Seeking a challenging position in a reputable organization to expand m learnings, knowledge, and skills as a call center representative. Highly dedicated, motivated and goa-oriented individual with excellent communication skills and extensive experience in customer service.
Overview
1825
1825
years of professional experience
Work History
Customer Service Representative/ Medical Biller
ACCESSHEALTHCARE
Taguig
12.202 - Current
- Taking Inbound calls answering questions about claims, bills and processing payment
- Submitting and or resubmitting denied claims to the insurance company
- Making outbound calls to obtain insurance information in order to submit claims or resubmit denied claims
- Senior Client Partner - Assisting Newhires and Colleagues in Processes
- Verified accuracy of accounts payable payments, resulting in [Number]% reduction in payment errors and check reissues.
Customer Service Representative
ALORICA
Paranaque
08.202 - 07.2022
- Taking Inbound Calls for Benefits and Eligibility
- Making Outbound Calls to inform them about Benefits and Eligibility
Customer Service Representative
Inspiro Inc.
Pasig
02.2018 - 02.2020
Elementary Teacher
Buad Agri School Foundation Inc.
Marawi
06.201 - 04.2017
Education
Bachelor of Arts - Major in Filipino
Mindanao State University Main Campus
Marawi City 03.2024 - 04.2024
High School -
Sarip Memorial National High School
Lanao Del Sur 03.2024 - 03.2024
Skills
Customer service
Personal Information
- Age: 29
- Place of Birth: Bubong
- Place of Birth: Lanao Del Sur
- Date of Birth: 03/31/94
- Gender: Female
- Marital Status: Single
Timeline
Bachelor of Arts - Major in Filipino
Mindanao State University Main Campus
03.2024 - 04.2024
High School -
Sarip Memorial National High School
03.2024 - 03.2024
Customer Service Representative
Inspiro Inc.
02.2018 - 02.2020
Customer Service Representative/ Medical Biller
ACCESSHEALTHCARE
12.202 - Current
Customer Service Representative
ALORICA
08.202 - 07.2022
Elementary Teacher
Buad Agri School Foundation Inc.
06.201 - 04.2017
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