RODY VARGAS PERALTA
RESTAURANT MANAGER
KHAMIS MUSHAYT
Summary
Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development.
Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Overview
20
20
years of professional experience
Work History
Restaurant Manager
Herfy Food Services Co
04.2023 - Current
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Correctly calculated inventory and ordered appropriate supplies.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
- Improved overall customer satisfaction by implementing new service standards and staff training programs.
CO MANAGER
Herfy Food Services Co
01.2016 - 04.2023
- Developed comprehensive action plans for underperforming departments, resulting in significant improvements in sales figures and customer satisfaction ratings.
- Assisted in the recruitment process by conducting interviews and selecting top-performing candidates who aligned with the company''s values.
- Oversaw financial management tasks such as budget planning, expense tracking, and payroll administration, contributing to the overall profitability of the store.
- Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions.
- Collaborated with Store Manager to develop promotional strategies that effectively attracted new customers and increased foot traffic.
- Ensured compliance with company policies, procedures, and safety regulations by monitoring operations on a daily basis.
- Resolved complex customer complaints promptly and effectively, maintaining high levels of customer satisfaction while protecting business interests.
Assistant Manager
Herfy Foods Corporation
04.2011 - 01.2016
- Approved regular payroll submissions for employees.
- Managed scheduling for all employees to ensure adequate coverage during peak periods without compromising labor cost objectives.
- Enhanced store performance by implementing effective sales strategies and optimizing merchandising layouts.
- Increased sales revenue by training and mentoring staff in effective selling techniques and product knowledge.
- Managed inventory control, ensuring optimal stock levels while minimizing shrinkage and wastage.
Assistant Restaurant Manager
Chowking Fresh N' Famous Foods
07.2007 - 01.2011
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
PHARMACY ASSISTANT - CASHIER
MANSON DRUGS CORPORATION
11.2005 - 04.2007
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Education
Bachelor of Science - Civil Engineering
Tarlac State University
Tarlac City, Tarlac, Philippines 04.2001 -
Skills
Staff management
Operations management
Customer engagement
Schedule coordination
Supervisory skills
Passion for customer satisfaction
Staff scheduling
Shift management
Inventory control and record keeping
Team management
References
- Essam, Mahmoud, Area Manager Egyptian, +966 56 698 5655
- Ismael, Rabie, Area Manager Egyptian, +966 50 471 8375
Timeline
Restaurant Manager
Herfy Food Services Co
04.2023 - Current
CO MANAGER
Herfy Food Services Co
01.2016 - 04.2023
Assistant Manager
Herfy Foods Corporation
04.2011 - 01.2016
Assistant Restaurant Manager
Chowking Fresh N' Famous Foods
07.2007 - 01.2011
PHARMACY ASSISTANT - CASHIER
MANSON DRUGS CORPORATION
11.2005 - 04.2007
Bachelor of Science - Civil Engineering
Tarlac State University
04.2001 -