

Experienced with software testing, defect tracking, and quality assurance methodologies. Utilizes comprehensive testing techniques to identify critical issues and improve software reliability. Track record of fostering teamwork and maintaining high standards in dynamic environments.
Technical Skills:
Execute manual testing across web and mobile applications, including functional, regression, integration, usability, and UAT testing Apply strong knowledge of SDLC and Agile/Scrum methodologies while performing cross-browser and cross-platform testing using BrowserStack on Windows, Android, and iOS environments
Test Management & Leadership:
Lead the design and execution of test plans and test cases, driving end-to-end testing from UAT to production Oversee testing activities, ensure software quality, and maintain release readiness Manage, track, and report defects using Utrack and Azure DevOps to ensure accurate documentation and timely resolution Provide guidance to team members and support QA process improvements
Collaboration & Communication:
Collaborate with developers, QA teams, stakeholders, and end users to define requirements, coordinate testing efforts, resolve issues, and ensure smooth deployment of web and CMS platforms such as WordPress, Drupal, and Joomla
Analytical Skills:
Investigate and analyze root causes of defects, evaluate system behavior, and identify critical issues to drive effective resolution and enhance overall software quality, performance, and reliability
[PROGRAMMING for NON-PROGRAMMERS], [Retail Software Associates Corp.
[CUSTOMER SERVICE TRAINING], [Retail Software Associates Corp.]
[PROGRAMMING for NON-PROGRAMMERS], [Retail Software Associates Corp.
Civil Service Eligibility – Honor Graduate Eligibility