RODOLFO D. BERNARDO JR.
Davao City
Summary
Goal-oriented Team Manager dedicated to meeting team performance objectives and achieving set targets. Offering 3 years of extensive leadership experience in Customer Service. Committed individual well-versed in providing thorough training, setting team goals and developing innovative strategies. Superb oral and written communication skills paired with excellent time management and leadership abilities.
Overview
4
4
years of professional experience
Work History
Technical Support Representative
Concentrix Davao
01.2012
Team Manager
VXI Global Holdings
09.2020 - 04.2024
- Established team priorities, maintained schedules and monitored performance.
- Implemented training programs to maximise team member development and potential.
- Aligned team goals and objectives with organizational strategy, aiding business growth.
- Boosted employee satisfaction through regular performance reviews, constructive feedback, and personal development plans.
- Improved overall team morale with effective motivational techniques like reward programs, recognition events, and transparent communication practices.
Education
Bachelor of Science in Business Administration major in Financial Management -
AMA Computer College
Skills
Performance Tracking and Evaluation
Work Planning and Prioritization
Adaptability and Flexibility
Team Leadership
Documentation And Reporting
MS Office
Employee Coaching and Mentoring
Accomplishments
- Top Team Leader Q3 2022
- Top Team Leader Q1 2023
- Top Team Leader Q3 & Q4 2023
Birthday
09/25/88
Timeline
Team Manager
VXI Global Holdings
09.2020 - 04.2024
Technical Support Representative
Concentrix Davao
01.2012
Bachelor of Science in Business Administration major in Financial Management -
AMA Computer College