Summary
Overview
Work History
Education
Skills
Management and Technical Skills
References
Timeline
Generic
Rodolfo Tuazon Jr.

Rodolfo Tuazon Jr.

Cavite,Philippines

Summary

Highly qualified gaming professional with over 30 years of Slot Machine Management and Technical knowledge and Slot Operations experience. Visible achievements developing high caliber, peak performing departments through supervisory, communication and team management skills. Hands on, open door professional giving detail-oriented directives with the constant ability to act quickly in resolving complex and diversified situations. As a team leader I have my vision, leadership, plan and a program like wise policies to improve within the department, using a combination of customer service, department organization, and statistical review, will be able to pro-actively identify and resolve problems in revenue generation. These efforts will inherently increase “credit wager” which naturally will increase revenue Specialties: Developing internal controls Creating department procedures Developing lesson plans for training Department budgeting Controls for stock and ordering Marketing and customer services Experienced electronic technician On-line accounting / tracking systems Cash drop operations Table related equipment Slot training for Surveillance & Security Vendor negotiations Knowledge of progressive systems Working with regulatory agencies Working in self-regulatory operations

Overview

26
26
years of professional experience

Work History

Slot Manager

Stotsenberg Leisure Park and Hotel Corporation
Clark Freezone, Pampanga
01.2026 - Current

Managing Director

Lucky 369 Casino and Hotel
Poipet
09.2024 - 11.2025
  • Casino Managing Director (MD) oversees all aspects of a casino's operations and online casino, from gaming to customer service, ensuring profitability, compliance, and a positive guest experience and lead the executive team, implement strategic plans, manage budgets, and ensure adherence to regulations.
  • Provide clear directions and operating system that keeps Customer Support, FAQs Deposits, Withdrawal, accounts and verifications, Payment and Fraud Content (Accepted Payments method such as Card, E-wallet, Crypto, Bank Transfer, Casino Content Games Guide such Slots, Baccarat Blackjack setting up the RTP and the Volatility of the machines.
  • Developing and implementing long-term strategies to enhance operational efficiency and profitability.
  • Leading and managing the executive team across various functions, such as gaming, marketing, and operations.
  • Fostering a culture of teamwork and accountability within the casino.
  • Making sound judgments and decisions based on strategic goals and market analysis.
  • Overseeing the day-to-day operations of the casino, including table games, slot machines, and other gaming activities.
  • Ensuring compliance with all gaming regulations and internal policies, including gaming laws and safety regulations.
  • Maintaining a safe and secure environment for staff and guests by implementing and enforcing security protocols.
  • Managing and controlling the casino's budget.
  • Poipet, Kingdom of Cambodia

Casino Consultant

North America/Philippines
08.2023 - 08.2024
  • The Casino Consultant jobs involve in providing expertise to help gaming and Slot operations establishments with strategy, regulations and operations, with roles ranging from gaming strategy and marketing regulatory compliance and market Analysis.
  • Setting out the RTP of all slot’s machines live and online gaming.
  • Venezuela

Slot Manager

Las Vegas Sun
Bavet
12.2022 - 07.2023
  • The Slot Manager oversees the whole Slot operation. One of the main tasks is to increase the Slot revenue through the analysis of the Slot reports. I organized the Slot operation under every aspect: staff, service, procedures, floor configuration and type of Slots.
  • Slots Manager and Gaming Technical Services – 150 Machines, 1 Stadium Gaming, 2 Station of Auto Roulette. The casino is still under construction with the target of installing 200 units and 60 tables on the casino.
  • Pre-opening responsibilities included product selection, staff training, project management between construction and operation, established internal controls and procedures, consulted on computer hardware, phone systems and office electronic equipment purchases.
  • Staff training on Slot machine operation, repair, machine theory, machine security and customer service. Class consisted of 12 persons with no casino experience and with English as a second language. This training consisted of 112 hours of classroom instruction.
  • Technical responsibilities for department was to maintain and repair all Slot machines, table gaming and cage / count department related equipment. Provided 24-hour casino support with a total staff of 8 technicians.
  • Other duties included providing training for surveillance and security personnel on gaming related equipment. Interim Playtech System manager prior to casino opening and again for the last six months of operation for this property.
  • Communicate with the vendor on the system and Slots, likewise, handling all the technical aspects of the whole casino.
  • Computing the load of every machine and installing the proper circuit breaker. Install all the peripherals of Gaming Equipment for the Playtech system.
  • Develop and implement marketing strategies to maximize revenue. Prepare the layout of the Slot Floor and do the configuration of all the EGM on the gaming floor.
  • Analyze Slot performance including coin in, hold percentage, and revenue for every machine on the Slot floor.
  • Directly Report to the Director of Casino operations.
  • Bavet, Kingdom of Cambodia

Slot Manager/Technical Manager

Jin Bei Group
Sihanouk Ville
04.2019 - 11.2021
  • Slot Manager - 3 Casino Locations, Total Slot Machines 650 EGM and 2 Station of Auto Roulette 16 units ETG and 1 Stadium Gaming 46 ETG.
  • Responsible for both technical and operational duties. Evaluating each operation and creating and adjusting policies and procedures to enhance performance. Reviewing machine performance for each location and making changes to machine mix to enhance player experience and profit. Review revenue and changes with location management to evaluate business needs and collaborate with management in 'fine-tuning' improvements in products and customer service.
  • Responsible for purchasing and final approve in excess of new equipment. Create, evaluate and adjust department budgets both for revenue production and cost of operations.
  • Provided marketing insight with location management and knowledge of customer expectations and trends to ensure marketing concepts are parallel to the wants and likes of the guest. Assessed cost of marketing concepts to revenue production.
  • Other duties include the setting up and administrating training programs for location management and technical staff on the understanding and operational aspects of Slot machine management and machine setup.
  • Report Directly to the Vice President of Gaming.
  • Sihanouk Ville, Kingdom of Cambodia

Slot Manager

Tiger Palace Resort
Bhairahawa
09.2017 - 03.2019
  • Bhairahawa, Nepal

Slot Operation Manager

Thunderbird Resort and Casino
Binangonan, Rizal
06.2016 - 08.2016
  • Binangonan, Rizal Philippines

Sr. Slot Shift Manager

Solaire Resort and Casino
Manila
11.2012 - 12.2015
  • Manila, Philippines

Slot Operations Manager

RGB Poipet
02.2012 - 10.2012
  • Cambodia

Slot Manager/Slot Technical Manager

Casino Atlantic
Agadir
07.2009 - 02.2012
  • Agadir, Morocco

Slot Manager/Gaming Manager

Horizon Edges Casino Cruises
Lynn, Massachusetts
04.2006 - 12.2008
  • Lynn, Massachusetts, USA and Miami, Florida, USA

Head Slot Technician

Royal Caribbean Cruise
Miami, Florida
08.2005 - 04.2006
  • Miami, Florida USA

Slot Manager

Florida Ent. LLC
Fort Lauderdale, Florida
11.2003 - 06.2005
  • Fort Lauderdale, Florida, USA

Slot Manager/Technical Manager

Texas Treasure Casino
Corpus Christi, Texas
09.2000 - 01.2003
  • Corpus Christi Texas, USA

Education

Bachelors - Science in Civil Engineering

Technological Institute of the Philippines
Manila City
1983

Visual Basics Programmer

Informatics
01.2002

Basic Electronics /Electrician

NMYC
01.1985

Basic Computer Programming

CACS
01.1984

Skills

  • Effective negotiator
  • Decision maker
  • Casino operation management
  • Technological awareness
  • Slot accounting systems
  • IGT SAS
  • Grips Galaxies
  • TITO Aristocrat Oasis
  • Bally ACSC
  • ACE Cashless System
  • Neon Playtech
  • Bally SDS
  • Daily operations coordination
  • Staffing
  • Procedures
  • Company policies
  • Supervision of installations
  • Startup operations
  • Computer literacy
  • Slot machine maintenance
  • Progressive jackpot controllers
  • Auxiliary equipment
  • Test equipment
  • Technical equipment control
  • Manufacturers’ requirements compliance
  • Equipment assembly and disassembly
  • Low revenue machine checks
  • Technical evolution awareness
  • Tamper proofing equipment
  • Modification of equipment
  • Surveillance of security seals
  • Machine programming
  • Problem recording
  • Periodic stock takes
  • Slot jackpot verification

Management and Technical Skills

  • Effective negotiator and decision maker, confident in managing multi-million-dollar casino operation.
  • Highly aware of keeping track of the latest technological breakthroughs to reflect a better casino image.
  • Maintained accurate Slot accounting systems, including IGT SAS, Grips Galaxies, TITO Aristocrat Oasis and Bally ACSC and ACE Cashless System and Neon Playtech Ans Bally SDS.
  • Successfully coordinated daily operations of the Slot department, including, but not limited to, staffing, procedures and company policies.
  • Supervised various installations, including startup operations in new jurisdictions.
  • Computer literate.
  • To ensure and maintain the correct and optimum functioning of Slot machines, progressive jackpot controllers and displays, auxiliary and test equipment.
  • To ensure the correct use and control of technical and cashier equipment by the staff that uses it.
  • To ensure that any work done meets with manufacturers’ minimum requirements. This includes the assembling and disassembling of equipment in strict accordance with diagrams and manuals.
  • To conduct low revenue machine checks as instructed by Management.
  • To keep informed of new technical evolution regarding machine repairs and spares and inform management of this.
  • To ensure that all equipment is tamper proof as possible and that modifications are made to all equipment when a solution is found for a defect.
  • To provide surveillance regarding security seals and machine programmers.
  • To accurately record problems or situations in the duty book for the incoming Slot Technician, in terms of repairs, maintenance and spare stock level.
  • To conduct periodic stock takes of spare parts and components for Slot machines and auxiliary equipment.
  • Assist in the verification of Slot jackpots.

References

  • Mr Enrico Dovadola, Casino Consultant, LET Westside, +61 431 881 957
  • Mr Dexter Ocampo, Technical Manager, Hann Casino, 09155311682, 09171800719
  • Mr Alvin Manabat, Director of Sales/Technical, Aristocrat, 0917 8000 442

Timeline

Slot Manager

Stotsenberg Leisure Park and Hotel Corporation
01.2026 - Current

Managing Director

Lucky 369 Casino and Hotel
09.2024 - 11.2025

Casino Consultant

North America/Philippines
08.2023 - 08.2024

Slot Manager

Las Vegas Sun
12.2022 - 07.2023

Slot Manager/Technical Manager

Jin Bei Group
04.2019 - 11.2021

Slot Manager

Tiger Palace Resort
09.2017 - 03.2019

Slot Operation Manager

Thunderbird Resort and Casino
06.2016 - 08.2016

Sr. Slot Shift Manager

Solaire Resort and Casino
11.2012 - 12.2015

Slot Operations Manager

RGB Poipet
02.2012 - 10.2012

Slot Manager/Slot Technical Manager

Casino Atlantic
07.2009 - 02.2012

Slot Manager/Gaming Manager

Horizon Edges Casino Cruises
04.2006 - 12.2008

Head Slot Technician

Royal Caribbean Cruise
08.2005 - 04.2006

Slot Manager

Florida Ent. LLC
11.2003 - 06.2005

Slot Manager/Technical Manager

Texas Treasure Casino
09.2000 - 01.2003

Bachelors - Science in Civil Engineering

Technological Institute of the Philippines

Visual Basics Programmer

Informatics

Basic Electronics /Electrician

NMYC

Basic Computer Programming

CACS
Rodolfo Tuazon Jr.