

Highly qualified gaming professional with over 30 years of Slot Machine Management and Technical knowledge and Slot Operations experience. Visible achievements developing high caliber, peak performing departments through supervisory, communication and team management skills. Hands on, open door professional giving detail-oriented directives with the constant ability to act quickly in resolving complex and diversified situations. As a team leader I have my vision, leadership, plan and a program like wise policies to improve within the department, using a combination of customer service, department organization, and statistical review, will be able to pro-actively identify and resolve problems in revenue generation. These efforts will inherently increase “credit wager” which naturally will increase revenue Specialties: Developing internal controls Creating department procedures Developing lesson plans for training Department budgeting Controls for stock and ordering Marketing and customer services Experienced electronic technician On-line accounting / tracking systems Cash drop operations Table related equipment Slot training for Surveillance & Security Vendor negotiations Knowledge of progressive systems Working with regulatory agencies Working in self-regulatory operations