Rodolf John Cristobal
Mandaluyong
Summary
Dynamic Marketing Officer skilled in customer relationship management and financial literacy. Proven track record in facilitating impactful sessions and nurturing partnerships to drive business growth.
Overview
13
13
years of professional experience
Work History
Marketing Officer
Bank of the Philippine Islands
Makati City
01.2023 - Current
- Conducted financial literacy sessions during every PDOS and related events.
- Maintained relationships with partner agencies for land-based and sea-based operations.
- Served as OF HUB point person to facilitate communication and coordination.
- Acquired partnerships with new agencies for land-based and sea-based initiatives.
Officership Training Program
Bank of the Philippines Islands
Makati City
08.2022 - 01.2023
- Completed flagship six-month immersive training program with a combination of classroom sessions and practical training. Enhanced understanding of BPI’s products, services, operations, and leadership principles through coaching and mentoring. Participated in online learning modules to reinforce knowledge and skills related to company operations.
Sales Associate (Level B)
Bank of the Philippine islands
Makati City
01.2017 - 08.2022
- Spearheaded financial literacy project (Pokemon), creating standard guide for Sales Officers to assist clients in saving and achieving financial goals.
- Supported sales team as Assistant Team Leader, ensuring deliverables met during Team Lead's absence.
- Conducted telemarketing and prospecting activities to generate new accounts and bank product applications.
- Facilitated Financial Wellness Seminars and remittance lectures at private and government entities for account opening solicitation.
Sales Asssociate (Level A)
Bank of the Philippine Islands
Makati City
05.2012 - 12.2016
- Resolved banking inquiries and provided product information for BPinoy customers.
- Managed cross-selling initiatives for personal loans, seafarer's loans, and auto loans.
- Delivered on-call support and personalized customer service to meet client needs.
Education
Bachelor of Science - Business Administration
Saint Paul University
Quezon City03-2012
Skills
- Customer relationship management
- Financial literacy
- Partnership development
- Effective communication
- Microsoft Office Suite expertise
- Presentation skills
Affiliations
- Running
- Muay Thai
- Basketball
- Cycling
- Music instruments (Guitar, Drums and Bass)
Accomplishments
Escudo Bank Nation Award
Group Award for highest Acquisition
For Account Opening (Sept 2018)
Flames Award
Group Award for highest Acquisition
For Account Opening (Sept 2019)
Timeline
Marketing Officer
Bank of the Philippine Islands
01.2023 - Current
Officership Training Program
Bank of the Philippines Islands
08.2022 - 01.2023
Sales Associate (Level B)
Bank of the Philippine islands
01.2017 - 08.2022
Sales Asssociate (Level A)
Bank of the Philippine Islands
05.2012 - 12.2016
Bachelor of Science - Business Administration
Saint Paul University
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